Hybrid Ag Product Specialist bei Demco

Description

Primary Duties:

• Answers customer calls in a timely and professional manner
• Takes sales orders, diagnoses product issues, assists with warranty concerns and returns products as necessary
• Assists customers with delivery dates, open order status, assembly concerns and general account maintenance as requested
• Assists customers with technical support and troubleshooting of field issues
• Communicates with all departments to source answers to questions and concerns
• Provides continual follow up with customers and coworkers to ensure all are informed
• Understanding the office workflow and use of office equipment
• Works with product coordinators on new product development and enhancements.

Requirements

· Must have outgoing, positive personality and good with people

· Must be self motivated and driven with the ability to multitask

· Should have excellent problem solving abilities

· Must have mechanical abilities

· Must be a team player with strong communication skills

· Basic computer skills of Word, Excel, and Outlook 

· Must have professional and friendly telephone skills

· Must be detail oriented, personable, and assertive when necessary