Hybrid Concierge bei United Group of Companies, Inc.

Who We Are

The United Group of Companies, Inc. – celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs. We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all the communities we join.

We are honored to have been voted by our employees as one of the Albany Time Union’s Top Workplaces for nine consecutive years and nationally recognized as a Top Workplaces USA employer for five years running – most recently earning the 2025 Top Real Estate Workplace distinction. We are also thrilled that our management company, United Plus Property Management (UPPM), has earned the Accredited Management Organization (AMO®) of the Year Award for 2024! To learn more about us, please visit our website: https://www.ugoc.com

Join Our Team!

We have an immediate need for part-time Concierge to join our team at Varick Peterson Homes, one of United Group’s professionally managed multi-family apartment communities located in Newburgh, NY.  To learn more about our property, please visit: https://www.varickhomes.com/ 

Resident Services

• Turns on/off the answer service and promptly retrieves all messages
• Answers all phone calls/take messages and/or directs to the right department
• Greets prospective and existing residents and assists them
• Makes daily calls to residents on the call list
• Assists office with mailing out flyers and related collateral
• Assists in preparing guest and lease packets with all pertinent information
• Opens and closes model apartment
• Assists with resident event;
• Restocks refreshment area with supplies
• Delivers flyers, packages, and notices to residents
• Assists with entering perspective residents/leads and completing work orders in Entrata

Safety Monitoring

• Assist residents with various needs, i.e., responsible for responding to residents' requests and emergencies
• Keeps work areas clean, orderly, and safe 
• Notifies Property Manager and/or Maintenance of all problems and potential issues

Job Overview + Requirements

• Job Type: Concierge; $22 per hour; Part Time; Hourly/Non – Exempt
• Work Hours: Monday – Friday; varies based on operation and business needs 
• Required Education: High School Diploma required 
• Required Experience: 2+ years of experience in front desk reception, concierge, or related customer service / support roles; preferred experience in property management. 
• Qualities: Demonstrates integrity on a personal and professional level; Exceptional communication with emphasis on customer service; Ability to solve problems involving residents, maintenance, and challenging situations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected class covered by law.