Hybrid Engineering Administration Assistant bei Arriva Group

Main Purpose of the Role

To provide comprehensive administrative support to the Engineering Management Team and the Purchasing, Stores, and Administration Manager.

Main Responsibilities

• Accurately input job sheets for engineers in a timely manner.

• Maintain detailed records of accident damage and repair work.

• Ensure all documentation relating to rota reports, 24-hour sheets, and Running Repair Records are completed, signed off, inputted, and properly filed.

• Raise purchase orders for stationery and other required office supplies.

• Regularly update filing systems with current documents and complete relevant checklists.

• Set up and maintain effective administrative systems to support office efficiency.

• Provide general office support including typing memos and letters, and creating and maintaining spreadsheets, charts, and other documentation.

• Manage filing and handle incoming telephone enquiries professionally.

• Liaise with staff across various departments, including Personnel, Risk Management, and Finance.

• Undertake any other reasonable tasks as required by the business.

Key Skills and Experience

• Strong organisational skills with the ability to prioritise tasks effectively.

• Excellent internal and external customer service skills.

• High level of attention to detail and accuracy.

• Ability to work efficiently and under pressure in a busy environment.

• Professional handling of confidential information.

• Capable of working both independently and as part of a team.

• Proficient in Microsoft Office, particularly Word and Excel, with strong data input accuracy.

• Experience with database programs, especially Oracle, is advantageous.