Hybrid Student Success Coach bei Northwest Arkansas Community College (NWACC)
Northwest Arkansas Community College (NWACC) · Benton County Campus, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Benton County Campus
NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.
As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.
NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.
The Student Success Coach plays a vital role in supporting students' academic, personal, and professional growth. This position is responsible for providing one-on-one coaching, developing personalized success plans, supporting student career development, and connecting students with resources to help them overcome challenges and achieve their educational goals. The coach fosters a supportive environment that promotes student engagement, motivation, and self-efficacy.Provide individualized academic coaching to support student development in time management, study skills, goal setting, and self-advocacy.
Meet with students regularly to assess progress, address challenges, and develop action plans for success
Encourage students to take ownership of their learning and utilize campus resources effectively
Maintain Success email box and correspond with students as needed
Monitoring and Intervention
Identify students who may be at risk of academic difficulty through early alerts and faculty referrals
Develop intervention strategies to assist struggling students, including study plans and accountability check-ins
Track student progress and maintain detailed records of coaching sessions
Partner with faculty, advisors, and student services to deliver holistic support, including referrals to tutoring, counseling, disability services, and other resources.
Lead and support academic and career development initiatives such as workshops, boot camps, and group coaching sessions focused on success strategies and job readiness.
Provide individualized career counseling, assist with resume and interview preparation, and collaborate with Career Services to promote experiential learning and micro-credential attainment.
Contribute to student success and retention strategies through data analysis, continuous improvement, and implementation of best practices in coaching and support services.
Participate in ongoing training and development opportunities while fulfilling additional duties as assigned to support student and institutional success.
Rate of Pay $41,107 annualized *Higher compensation may be considered based on qualifications directly related to position.
Completed applications received by 8/31/2025 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position.
Minimum Qualifications:
- Bachelor's degree in education, counseling, psychology, or a related field
- Experience working in academic support, coaching, advising, or a similar student focused role.
Preferred Qualifications:
- Experience working in higher education, student retention programs, or academic coaching.
- Training or certification in academic coaching or student success methodologies
Knowledge, Skills, and Abilities:
- Strong interpersonal and communication skills with the ability to build positive relationships with students .
- Knowledge of learning strategies, student development theories, and academic success programs.
- Ability to work collaboratively with diverse student populations and campus stakeholders .
- Proficiency in using student information systems, Microsoft Office, and virtual communication tools
Physical Demands/Work Environment
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently:
• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking
Constantly:
• Hearing
• Repetitive motion
• Talking
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.
Environmental Conditions
The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.
NWACC is an Equal Opportunity Employer, please see our EEO policy.
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