- Professional
- Optionales Büro in Dublin
About us:
Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.
Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.
Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning…
We are seeking a highly capable and results-driven Fleet & Customer Experience Project Manager, you will deliver strategic initiatives that balance operational efficiency with customer-centric innovation. You’ll collaborate with technical, commercial, and customer-facing teams to ensure projects are delivered on time, within scope, and to the highest standards of safety, compliance, and customer value.. This role will operate on a hybrid model, with at least 2 days working in the Dublin office per week.
Required Experience:
- Experience in project management in the airline/MRO/Aerospace industry.
- Strong knowledge of aircraft operations, maintenance planning, and customer service delivery.
- Project management certification (PMP, PRINCE2, Agile, or equivalent).
- Excellent communication, stakeholder engagement, and leadership skills.
- Strong analytical abilities with proficiency in tools such as MS Project, JIRA, and Power BI.
- Experience leading digital transformation or innovation initiatives.
- Knowledge of aviation regulatory frameworks (EASA, FAA, IATA).
- Experience in a matrixed or multinational environment.
Key responsibilities & duties include:
- Lead end-to-end delivery of fleet and customer experience projects, from planning to closure.
- Manage budgets, timelines, resources, and governance frameworks.
- Oversee fleet lifecycle programmes, including aircraft acquisitions, transitions, modifications, and retirements.
- Support sustainability initiatives through fleet modernisation and emissions reduction projects.
- Deliver customer experience improvements across digital and physical touchpoints.
- Champion innovation in passenger services, cabin design, and personalisation.
- Engage stakeholders across Commercial, Operations, Engineering, and Digital teams, as well as OEMs and regulators.
- Drive change management, transformation, and adoption of new technologies.
- Track KPIs and report progress to senior stakeholders and governance boards.
What’s in it for you:
- An opportunity to join a fast-growing company
- Options for career advancement
- Learning and development opportunities
- Flexible working environment
- Competitive salaries based on experience
Equal Opportunity Employer:
Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.
If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
Not for you?
Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.
P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.
At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.
Your personal data
Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes and not used in any way that is incompatible with those purposes
- Relevant to the purposes we have told you about and limited only to those purposes
- Accurate and kept up to date
- Kept only as long as necessary for the purposes we have told you about
- Kept securely
If you would like to contact us about your data, please use the following address: [email protected]
