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Hybrid BSA/AML Officer I bei Bank of Guam

Bank of Guam · Hagatna, Vereinigte Staaten Von Amerika · Hybrid

33.397,00 $  -  42.185,00 $

AWS

Microsoft Office

Microsoft Excel

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At the Bank of Guam it all starts with HEART!  

We are on a mission to delight customers by delivering exceptional service and being there for them when they need us most – just like family. We demonstrate that level of care by being AUTHENTIC, COMPASSIONATE, COURAGEOUS and PERSERVERING in all our interactions. To that end we encourage all employees to find their passion and be their best selves for our customers, fellow employees, and the greater community. We do this by: 

LIVING THE BRAND and leading with heart and exceeding expectations 

EMBRACING THE JOURNEY by accepting change and challenging others to do the same 

BEING AN OWNER of our career and taking responsibility for our actions 

LOVING TO LEARN by committing to personal growth and development 

Are you passionate about delighting customers and helping them achieve financial success? If the answer is yes, then come join us! 

 

 

General Summary:  

This position is responsible for the detection, prevention and investigation of potential fraud situations. This role requires the ability to conduct research; execute various tasks to protect the client and bank; and provide clear documentation of investigations. This position also requires the ability to work in a fast paced environment while effectively multi-tasking. This role must also maintain a balanced perspective to ensure a positive customer experience for both our internal and external customers. 

 

The BSA/AML Officer 1 position will conduct analyses of current customers through a variety of assigned cases and will perform all duties in accordance with the bank’s policies and procedures, all U.S. state and federal laws and regulations, wherein Bank of Guam operates.  

 

 

Manage the Relationships 

FLSA Class 

% Time 

  • Develop and maintain partnerships with federal and state law enforcement agencies to facilitate investigations.
  • Seek guidance and solution as needed when addressing concerns with CTR’s, SAR’s or anything pertaining to BSA/AML with Manager and/or Supervisor.
  • Participate and share ideas during department meetings.
  • Be open to cross-training, collaborating and supporting fellow co-workers with tasks to help meet the needs of the business.
  • Interact with internal and external partners such as operations groups, banking centers, and law enforcement, to resolve and investigate fraud incidents. 

 

EXEMPT 

20 

Manage the Experience  

FLSA Class 

% Time  

  • Respond to external/internal inquiries (departments) as it pertains to CTR’s, SAR’s and BSA/AML reference to training or customer concerns.
  • Demonstrates brand behaviors when interacting with colleagues. 

 

 

5 

Manage the Transaction/Tasks 

FLSA Class 

% Time 

  • Complete BSA/AML/OFAC training for a minimum of 1 hour on a monthly basis via the weekly wrap up assignments.
  • Complete a minimum of 10 credit hours annually of continued education with the Association of Certified Anti-Money Laundering specialist or other industry specific training.  
  • Review fraud alerts, queues, and reports to detect & prevent fraud, or refer for further investigation.
  • Review fraud referrals from internal partners to determine appropriate course of action. 
  • Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers. 
  • Collect evidence pertaining to law enforcement requests. 
  • Provide branch support for handling of fraud situations for customer incidents. 
  • Set up, document, and investigate fraud cases with varying degrees of complexity. 
  • Ability to complete or direct financial transactions such as right-of-offset, closing balance issue, or charge off requests. 
  • Prepare and submit Suspicious Activity Reports (SARs) as required. 
  • Review and process various fraud claims handling forms.
  • Analyzing and documenting daily alerts generated from the Guardian Officer Fraud Dashboard and all other channels of fraud monitoring. (Ensenta, Q2, FICO reports, posting rejects etc.)
  • Perform research, tracking and reporting as necessary to comply with regulatory requirements such as elder abuse, identity theft (Red Flags), wire issues, etc.
  • Make recommendations for closing accounts and performs associated follow up to ensure the closure of the accounts Perform other duties as assigned or requested
  • Maintain thorough knowledge of the Bank systems used to conduct research of customer transaction activity.
  • Document results of investigations and meets reporting requirements of both internal and external entities set forth by regulations and unit policy.
  • All other duties as assigned to support the needs of the Department and/or Business.

 

 

EXEMPT 

55 

Manage the Risk 

FLSA Class 

% Time 

  • Maintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and procedures.
  • This position will ensure proper mitigation efforts are taken on any/all significant trends related to fraud and transaction risk. 
  • Develop and maintain the documentation for Fraud Prevention and Detection strategies, policies, procedures, and standards.
  • Maintain knowledge of current events and trends in such areas of fraud, BSA, money laundering etc. 
  • Keeps abreast of the legislative and regulatory environment for AML and Fraud issues.
  • Compile data, and maintain necessary records and files to assure efficient and consistent reporting of investigations.
  • Complete all bank mandated training. 

 

 

EXEMPT 

20 

 

 

Required Knowledge, Skills and Abilities: 

  • Advanced analytical skills. Able to use Excel and other query tools to perform complex analysis.
  • Thorough knowledge of BSA regulations pertaining to suspicious AML-related customer activity as well as the BSA-related suspicious activity detection systems used by the bank.
  • Able to demonstrate knowledge and ability to identify various white-collar crime, general fraud, and money laundering schemes.
  • Able to demonstrate familiarity and competency in using in-house software monitoring systems such as Patriot Officer, Guardian Officer, Nautilus, AS400, Ensenta, and wire transfer systems.
  • Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly
  • Ability to work in an up-tempo, fast paced and evolving environment
  • Ability to make informed critical decisions within the area of responsibility
  • Ability to take initiative and work independently with minimal supervision in a structured environment
  • Ability to work both independently and to collaborate cross-functionally
  • Effective organizational and time management skills
  • Skills in maintaining objectivity and professionalism in difficult situations
  • Skills in maintaining confidentiality to protect individuals and the organization
  • Skills in operating a personal computer using a variety of software applications
  • Skills in interpreting and applying ethical standards; federal and state law regulations; rules; policies and procedures; and professional practice standards.

 

Education and Experience: 

  • High school graduate or equivalent general education diploma with 2-3 years banking experience preferred with experience in consumer compliance within a commercial/community bank.
  • Experience as an BSA/AML Analyst 1 and 2 
  • Successful completion of the AML Foundations course
  • 30+ Continuing educational credit from within the BSA/AML field. 

 

 

 

Physical Requirements & Working Conditions:  

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.  

 

  • Seeing: Must be able to read report and use computer regularly (100%)
  • Hearing: Must be able to hear well enough to communicate to coworkers regularly (67-100%)
  • Fingering/Grasping/Feeling: must be able to write, type, use phone, regularly (100%)
  • Lifting/Pulling/Pushing Frequently (34-66%)
  • Climbing/Stooping/Kneeling Occasionally (12-33%)
  • Seeing: Must be able to read report and use computer (100%)

 

Must be able to operate basic office equipment (PC, typewriter, fax, copier and telephone) as well as new and emerging technology, including but not limited to smart phones, tablet devices, digital signage and monitors. Must be proficient in Microsoft Office. 

 

Fair Labor Standards Act (FLSA) Categorization 

Based off of the duties that are described for this role, this is a non-exempt/exempt role.  

 

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