Hybrid WAREHOUSE SUPERVISOR bei Columbian Logistics

Summary
Supervises and coordinates activities of hourly administrative support and warehouse workers concerned with receiving, storing, inventorying, and shipping materials in the warehouse or yard. Prioritize and organize inbound and outbound shipments while maintaining a positive flow between the office and general warehouse.

Essential Duties & Responsibilities

• Knowledge and application of company policies.
• Communicate clearly and professionally with employees and customers via phone, email and face to face.
• Maintain accurate documentation regarding employee attendance, vacations requests, safety reports, performance notices and damage or scrap reports, MSS cleaning schedule and other cleaning schedules.
• Knowledge of reporting employee's job responsibilities and duties
• Advises employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
• Process inbound and outbound paperwork using the current operating software (Synapse, Maves, AX, SAP, RP, Yardview, etc...)
• Knowledge of warehouse Standard Operating Procedures (SOP's) and is able to train new employees to the standards.
• Create switch list.
• Prepares work schedules and expedites workflow.
• Maintain accurate inventory counts.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Organize outbound shipments by priority based on date and time due out.
• Organize inbound shipments by priority based on product needed for outbound shipments then based on oldest trailer in yard.
• Standardizes procedures to improve efficiency of subordinates.
• Access irregular situations, gather data/ information, provide appropriate accurate solution in a timely manner.
• Conduct daily chock and lock audits shift check lists.
• Knowledge of where reports, records or other important information is kept.
• Prepare and deliver annual and periodic performance reviews.
• Ability to utilize computer software programs such as Word, Excel, Outlook
• Support and participate in company sponsored employee activities that promote organizational values such as teamwork, safety and positive employee engagement.
• All employees have a responsibility to report food safety problems to personnel with authority to initiate action.
• Perform other duties as assigned by management.
• All employees have a responsibility to report food safety problems to personnel with authority to initiate action.

Supervisory Responsibilities

Directly supervises 5 to 15 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; payroll and labor tracking; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems and maintaining a safe work place.

Qualifications and Education
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; participates in meetings.
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Strives to continuously build knowledge and skills; Shares expertise with others.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' view; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Displays passion and optimism; Treats others with respect and trust; Works with integrity.
• Communicates changes effectively; Builds commitment and overcomes resistance.
• Delegates work assignments; Provides recognition for results.
• Inspires and motivates others to perform well.
• Includes staff in planning, decision-making, facilitating process improvement; Makes self available to staff; Provides regular performance feedback; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services; Continually works to improve supervisory skills.
• Demonstrates accuracy and thoroughness.
• Promotes a harassment-free environment.
• Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Displays willingness to make timely decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
• Demonstrates persistence and overcomes obstacles.
• Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks.
• Approaches others in a tactful manner; Reacts well under pressure; Follows through on commitments.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Strives to increase productivity.
• Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.
• Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Follows instructions, responds to management direction.
• Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.
• Meets challenges with resourcefulness; Generates suggestions for improving work.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Skills

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to define and deal with problems involving several concrete variable in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions and exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Alternate

This position is responsible to be the alternate in accordance to POL-CLN-010 Alternates Policy.