Hybrid Community Relations and Events Specialist bei EPIC Health

Job Title: Community Relations and Events Specialist
Location: Southfield, MI
Employment Type: Full Time - Exempt

Job Summary:

The Community Relations and Events Specialist serves as the public-facing ambassador of EPIC Health, building strong relationships with community partners, influencers, and local organizations. This individual is responsible for increasing community awareness, generating patient referrals, and planning engaging events that highlight EPIC Health’s mission to provide accessible, high-quality care.

This is a high-energy role that requires networking savvy, event planning experience, and the ability to create memorable experiences that build trust and drive patient acquisition.

Key Responsibilities:

Community Outreach & Relationship Management

• Conduct 4+ in-person visits daily with local partners such as senior centers, religious institutions, small businesses, or civic organizations to develop relationships and drive patient referrals with their organization.
• Host or attend evening events, community dinners, or town halls with partners.
• Identify new local partners weekly (e.g., barbershops, salons, schools, etc.).
• Maintain regular communication to nurture relationships and secure ongoing collaboration opportunities.

Phone & Virtual Outreach

• Make 10+ outbound calls daily to brokers, local leaders, or event prospects.
• Secure event partnerships, patient referral opportunities, or co-branded collaborations.
• Follow up on leads to nurture and convert into formal partnerships.

Event Coordination

• Organize or support 2–3 events weekly such as health fairs, pop-ups, or influencer dinners.
• Coordinate event logistics: location, vendors, staffing, marketing, and supplies.
• Represent EPIC at community events with professionalism, knowledge, and enthusiasm.
• Help set up branded items, inflatable health props, and community engagement games/tools.

Marketing & Special Projects

• Launch and help execute special initiatives such as:
  • Mural campaigns
  • Restaurant partnerships
  • Grocery store health signage
• Track and report KPIs and outcomes from projects and events.

What We’re Looking For:

• Bachelor’s degree in Communications, Marketing, Event Management, or related field preferred.
• Proven experience in event planning, community outreach, or sales.
• Strong organizational and project management skills; ability to manage multiple priorities.
• Proficient in Microsoft Office Suite and event/project management tools.
• Flexible schedule to accommodate evening/weekend events as needed.
• Valid driver’s license and reliable transportation.
• Relationship Builder: Able to form authentic connections quickly.
• Strong Communicator: Clear, persuasive, and engaging with diverse audiences.
• Self-Starter: Works independently, takes initiative, and drives results.
• Adaptable: Comfortable with changing priorities and last-minute adjustments.
• Detail-Oriented: Ensures smooth execution from planning to post-event follow-up.
• Mission-Driven: Passion for improving community health and representing the EPIC brand.

What We Offer:

• Competitive salary.
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan.
• Generous paid time off, plus holiday pay.
• Ongoing training and professional development opportunities.
• A supportive, energetic team environment where passion for community health is celebrated.

Why Join Us:

At EPIC Health, we believe in more than just providing healthcare—we believe in creating a healthier, more connected community. As part of our team, you’ll have the opportunity to work directly with the people we serve, forming partnerships that make a tangible difference in their lives. You’ll join a collaborative, mission-driven culture where your ideas are valued, your growth is supported, and your work directly impacts community health.