Hybrid Assistant Administrator (Compliance Supervisor) bei City of Cleveland, OH

About the Department

Position Duties

Under general direction, performs major daily and project/program based administrative duties. Recommends and administers divisional/departmental policies and procedures. Prepares regular and special reports related to divisional/departmental operations. Performs other job-related duties as required.

Minimum Qualifications

A High School Diploma or GED is required. A Bachelor's Degree in Business/Public Relations or closely related field from a four-year accredited college or university is required. Two years of full time paid expeience in government or private industry office administration is required. (Substitution: Two years of full time experience may substitute for each year of college education lacking.) Must be able to operate a personal computer with Microsoft Office Suites.

Other Qualifications

Additional Duties:

This position will be within the Central Collection Agency (CCA) – Division of Taxation.  CCA provides its member municipalities with complete municipal income tax administration and collection services.  Within CCA, there are many different areas and functions that assist in the income tax administration and collection services process.   This position will be the supervisor over the Compliance area and function within the Division.  The Compliance area within CCA is responsible for conducting and monitoring various compliance and delinquency projects across the Division.   This area also participates in the general Agency work of assisting taxpayers in-person, via e-mail, and over the phone; reviewing and processing returns/forms and payments; reviewing weekly and/or month-end reports; and completing other related tasks.

More information concerning CCA – Division of Taxation can be found on the City of Cleveland’s website and http://ccatax.ci.cleveland.oh.us/.

Preferred skills and experience:

• Previous experience in the preparation and/or auditing of income taxes and, more specifically, municipal income taxes
• Previous experience in accounting, auditing, finance, and/or aspects of these fields
• Previous experience in municipal accounting, auditing, finance, and/or aspects of these fields
• Previous educational experience in accounting, auditing, taxes, and/or finance
• Ability to maintain confidentiality of sensitive taxpayer information
• Ability to adapt to a changing environment and handle multiple priorities simultaneously
• Ability to effectively communicate across and with multiple layers of the Division, City, and/or external parties
• Ability to manage several staff members across multiple functions within the Compliance area
• Strong interpersonal skills, including, but not limited to, active listening, teamwork, responsibility, dependability, flexibility, and motivation

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.