
- Professional
- Optionales Büro in Bristol
At Rowden, we design and integrate advanced systems that sense, connect, and protect data in challenging environments where quick decisions are vital. Our solutions use intelligent automation to enhance speed and efficiency and are built to be reliable and straightforward for critical operations in remote or high-pressure settings.
This is a customer-facing role, so you will be representing the values and standards of Rowden. The role will involve domestic travel and occasional international deployments for periods of 4-6 weeks, up to twice a year. To recognise the impact of this travel, additional compensation will be provided.
Key areas of responsibility
- Maintenance, transportation, configuration, and deployment of C4ISR and RAS systems.
- First-line support: System configuration, bug reporting, and troubleshooting for deployed users.
- Testing new software features and providing feedback to inform development.
- Communicating with internal engineering functions, external customers, and other stakeholders.
- Delivering scenario-based training, both in classroom and field environments, for system users.
Key skills, experience and behaviours
- Due to the nature of our work, you must have lived and worked in the UK for the last five years to obtain Government security clearance.
- Proven ability to autonomously support customers, including systematic fault-finding, diagnosis, ad-hoc user training, and on-site provisioning.
- Experience with configuration and use of military HF, VHF and UHF tactical communication systems as either a maintainer or communicator/operator.
- Fundamental knowledge of IP and networking.
- Familiarity with geospatial applications such as Team Awareness Kit (TAK).
- Understanding of fundamental military Standard Operating Procedures (SOPs) and organisational structure, particularly in tactical communications deployments.
- Experience with a command line interface to interact with basic Linux functions and scripts.
- Understanding of basic electronics and RF propagation theory.
- A basic understanding of cloud computing environments.
- A customer- and user-focused mindset with strong communication skills.
- A passion for delivering value to frontline users.
- A desire to learn and continuously improve.
- Critical analysis and problem-solving abilities.
- Confidence in autonomous working as well as collaborating in cross-functional teams.
- A willingness to perform repetitive tasks to meet project goals.