Hybrid Quality System Specialist bei I AM Acquisition LLC

Oversees the maintenance and implementation of Quality and Food Safety Programs. This position is customer facing and manages routine quality and food safety communication between PPG and their customers. The primary responsibility of this position is to ensure that customers’ expectations are communicated to PPG through appropriate documentation and training.  

• Translate customer finished good specifications into internal working documents for production (start-up sheets, line documents, batch cards…). 
• Communicate with customers to acquire missing documentation on new products. 
• Own the management of change (MoC)process, which in includes taking customer changes and following our change process to inform departments. 
• Ensures uniform product specifications, quality assurance methodologies, and statistical process control (SPC) run rules are up to date and in-use.
• Act as the back-up for the Quality Manager in the event of absence or vacancy. 
• Aid in the management of claim programs as well as partnerships with agencies such as Kosher, Organic, Gluten-Free, and others.
• Collaborate with internal teams to ensure customers’ COA requirements are managed.
• Aid in the validation of processes, equipment, and operating procedures.
• Perform routine document and facility food safety and quality audits.
• Responsible for ensuring sanitation practices and policies are implemented and maintained in the facility. 
• Maintain customer complaint log.
• Promote sharing of best practices across the organization
• Support problem solving and solution development relating to non-conformances with regard to specific food safety and quality areas.
• Liaise with other functions to drive continuous improvement.
• Other duties as assigned.

• Speak/Read/Write in English    
• Bilingual in Spanish (preferred)  
•  Associate’s degree or equivalent experience
• SQF, HACCP, & PCQI certifications (preferred) 
• Reliable, good attendance
• Organized & strong attention to detail
• Problem solving skills 
• Microsoft Office experience