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Hybrid Occupancy Specialist bei Senior Housing Options Inc

Senior Housing Options Inc · Denver, Vereinigte Staaten Von Amerika · Hybrid

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Description

 

Summary/Objective: 

The Occupancy Coordinator is responsible for managing all incoming applications and resident certifications in compliance with applicable program requirements.  

Essential Functions: 

  • Ensures compliance with all applicable Program requirements as it relates to associated contracts and agreements. 
  • Ensures compliance with HUD, HOME, HDG, LIHTC, HCV income requirements, and yearly rent updates. 
  • Reviews monthly activity in Yardi software 
  • Determines eligibility for assistance and occupancy of all applicants in accordance with program guidelines. 
  • Processes original, initial, interim, and termination certifications along with third party verifications for yearly recertifications and admission of residents.  
  • Ensures 100% occupancy through effective waitlist management 
  • Responds to inquiries and questions regarding resident admission and waitlist 
  • Works closely with the Property Manager and submit all files for approval 
  • Perform other duties as assigned or required by management. 

Requirements

 

Competencies: 

  • Ability to communicate clearly both verbally and in writing 
  • Sensitivity to the concerns of residents and a commitment to dealing fairly with all 
  • Friendly demeanor, positive disposition, tactful, patience and high ethical character   
  • Maintains a professional demeanor and responds with urgency   
  • Strong organizational and interpersonal skills; attention to detail 
  • Excellent computer skills and knowledge of Microsoft Office and Yardi 
  • The ability to work quickly and efficiently, multi-tasking in a fast-paced environment 
  • Demonstrated ability to work effectively with a wide range of diverse constituents 
  • Self-directed and proactive; independent problem solver 

Education and Experience: 

  • High school diploma required; some college a plus 
  • Two (2) years prior work experience in customer service role; working with an elderly and/or disabled population a plus 
  • Knowledge of HUD requirements (LIHTC, HOME and Section 8) 
  • Knowledge of HUD Handbook 4350 
  • Experience in Yardi  
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