Hybrid Field Service Representative (FSR) bei Remedy Technological Services L P
Remedy Technological Services L P · Austin, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Austin
Be a technical leader supporting frontline national security operations. Centex Technologies is seeking two (2) skilled FSRs who combine deep knowledge of Palantir software, military/intelligence workflow integration, and exceptional communication skills.
You will train users, solve on-the-ground technical challenges, and help shape the evolution of Palantir’s platforms through direct client feedback. Roles open across major military/intelligence hubs.
Key Responsibilities:
- Deploy and maintain Palantir platforms for mission-critical users.
- Deliver user training and mentorship, both in-person and virtual.
- Troubleshoot technical/system issues and collaborate with Palantir engineers.
- Document, analyze, and communicate operational requirements and user feedback.
- Adapt rapidly to evolving mission environments and workflow priorities.
- Ensure compliance with federal security/safety requirements.
Required
- Bachelor’s degree or higher (technical discipline preferred).
- 3–7 years’ experience in technical field support, intelligence, or defense environments.
- Previous experience with Palantir or similar platforms.
- TS/SCI clearance preferred; sponsorship possible.
- Proven ability to train technical/non-technical users.
- Advanced troubleshooting/problem-solving skills.