Hybrid Patient Concierge bei Sight Partners

Description

Edmonds Eye is a progressive ophthalmic medical and surgical practice, we are searching for a Patient Concierge to add to our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued.

Our staff includes a nationally-recognized team of specialized ophthalmic surgeons and optometric physicians, with vast clinical experience in a wide variety of eye surgical services.

Our team is our most valuable resource so we cultivate a team-oriented environment where caring staff is rewarded for and takes pride in providing outstanding patient care. Join our team to work with high-quality people, have pride in the results being delivered, and have growth opportunities in an expanding industry.

An ideal candidate will be patient-focused with a love for the senior community.

RESPONSIBILITIES:

• Welcomes and greets all patients and visitors, in person or over the phone.
• Assist with scheduling routine and follow-up appointments as needed
• Demonstrates critical thinking and problem-solving during challenging patient interactions and situations.
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
• Demonstrate excellence in communication skills and ability to convey ideas and information , verbally and in writing

Requirements

• High School Diploma or equivalent
• Minimum one year general office experience in a healthcare setting preferred
• Proficiency with Microsoft Office products, G Suite, and Windows environment
• Ability to work in a fast-paced, team environment and follow through on tasks to completion

Benefits:

• Competitive Salary $18- $20
• Medical, Dental, and Vision Insurance
• Robust Ancillary Benefits
• 401(k) Plan with employer contribution
• Company Paid Life Insurance
• Generous PTO/Holiday
• EEO Statement