Hybrid Claims Representative bei Indiana Farm Bureau

We are looking for someone who can:

• Process first notice of losses and living benefit claims. 
• Determine the need for, requesting, and verifying the appropriate documentation to determine if a claim is payable. 
• Respond to emails, phone calls, and faxes in a timely fashion. 
• Coordinate with stakeholders regarding claims to determine if an investigation is needed, and to conduct and/or coordinate the investigation.
• Engage in critical thinking and problem-solving to determine if a claim is payable. 

Minimum requirements for success: 

• A High School diploma or GED equivalent. 
• Intermediate math and/or accounting skills. 
• Willingness to learn about life products, policies, and provisions. 
• Ability to learn and retain knowledge of regulatory guidelines at the state and federal levels. 
• Excellent verbal and written communication skills with the ability to listen actively and attentively. 
• Proficiency in Microsoft Office and the ability to learn Company processing systems. 
• Ability to handle confidential information.
• Willingness to learn general anatomy, physiology, and medical terminology. 

Preferred requirements for success:

• At least 2 years of Life and Disability Claims experience.
• A working knowledge of life products, policies, and provisions.
• Ability to resolve inquiries related to claims transactions, to work independently, display patience and understanding.
• Demonstrate in-depth knowledge and understanding of claim functions.
• Ability to research, analyze, and resolve system errors or discrepancies.
• Capacity to create and edit procedures/job aids.

We can offer you:

• A downtown location with free parking, a company cafeteria, and a fitness center. 
• Training and development opportunities to grow personally and professionally. 
• An organization that values work/life balance. 
• An industry-leading benefits plan including health, vision, dental, 401K, a company-wide incentive plan, and an Employee Community Volunteer program. 
• Education reimbursement plan after one year of employment. 

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