Hybrid Full-Time Store Manager bei H&S Energy, LLC

HIRING A STORE MANAGER FOR TEXACO POWER MARKET - 3501 Homestead Rd. Santa Clara CA

Position Summary

Under the direction of the Area Manager and General Manager, the Store Manager oversees the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service and quality products. The Store Manager is responsible for the management of a designated location.

Responsibilities and Duties:

Customer Engagement

• Must hold Customer Service Representatives accountable to the measurable results associated with excellent customer service.
• Responsible for managing the location consistently towards acceptable customer service scores, feedback, and results.

Visual Communications 

• Ensures that the retail environment is aimed at getting the customer excited about the products offered and inspiring a recipe of need.
• Ensuring the location, in its entirety, presents a well-maintained and visually appealing environment to all patrons. 
• Keeps assigned location well stocked and ensures that the customer service representatives possess competent product knowledge.

Food and Beverage Handling 

• Maintains an active state required Management Food Safety Handling Certification.
• Ensures that all employees at assigned location have proper training and acknowledgement of safe food and beverage handling procedures.

Operations/Hiring/Training

• Understand and administer the company policies and procedures and ensure compliance with them, consistently within assigned location.
• Effectively evaluate employee performance and promote successful employee development
• Ensures location works within labor scheduling budget
• Ensure proper staffing at assigned location and reports to the Area Manager if additional hires are needed
• Assist with employee retention and satisfaction.  

Inventory Control

• Ensure that all store employees are trained and compliant with all basic inventory management/movement/receiving processes. Consistently execute quality inventory practices with receiving, stocking, transfers, and managing inventory discrepancies.
• Accurately input all delivery invoices into the back-office system upon receipt.

Technical 

• Can effectively and competently operate all software and systems used for daily operations (S2K, EPOS, time clock, etc.).

Miscellaneous 

• Responsible for carrying out all other duties as assigned 

Physical Demands and Work Environment 

The physical demands and work environment described below are general expectations for this position. However, specific duties may vary by role, and reasonable accommodation may be provided as needed. H&S Energy, LLC and its affiliates are committed to providing reasonable accommodation to enable individuals with disabilities to perform the essential functions of this role, in accordance with applicable laws.

• This position requires the ability to communicate effectively. Reasonable accommodation, such as the use of assistive technology or alternative communication methods, may be permitted as needed.
• This role may involve tasks that require fine motor skills, handling objects, or using tools and controls.
• This role may involve standing; walking; sitting; reaching; climbing; or balancing; stooping, kneeling, crouching, or crawling. 
• This role may involve occasionally lifting and/or moving objects weighing up to 25 pounds. Reasonable accommodation will be provided as needed.
• Some tasks may require visual abilities such as close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. 
• The noise level in the work environment is usually moderate. If accommodation is needed to support sensory or auditory needs, the company will work with employees to provide reasonable adjustments.

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Note:    This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.  All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. All employees must be able to perform their job duties safely, with or without reasonable accommodation, in a manner that does not pose a direct threat to the health or safety of themselves or others, as defined by applicable laws. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.   This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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Agreement

This job description describes the essential functions of the described position. It’s not an exhaustive statement of all duties, responsibilities or qualifications of the job. 

Your signature indicates that you have read this job description and understand the essential functions of the position, your key accountabilities and the indicators of effectiveness.