Hybrid Sales Administrative Coordinator bei Alliance Machine Systems International, LLC

About Us:

Alliance Machine Systems International, LLC is a privately held company with over 35 years of history dedicated to providing corrugated box manufacturing machines and services to the changing industry. As the paperboard packaging industry's premier global supplier of productivity-enhancing process machinery and systems, we supply innovative designs, intelligent automation, and optimized workflow, coupled with highly responsive parts and service support. Our United States and Europe based engineering, manufacturing, sales and service operations provide a global support system covering the full product portfolio of Alliance, Serco, TEI, ASC, Pallmac, J&L and Tanabe machines.

 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

 

Job Description:

Provides support and acts as a liaison to the sales and/or service function to ensure customers receive accurate and timely information.

POSITION SUMMARY

On-Site Position - Spokane, WA

The Sales Administrator reviews and processes quotation requests from field-based sales executives. Processes New Orders and Change Orders. Liaise with engineering, shipping and other departments to ensure proposals are within agreed technical and commercial limits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepares domestic and international quotes and correspondence for department staff.
• Processes New Orders and Change Orders in a timely fashion.
• Maintains miscellaneous office functions including but not limited to supplies, meeting support as required, equipment, and daily mail and customer E-mailings.
• Creates reports (sales and customer summaries), spreadsheets, and formats as required/requested.
• Performs all commitments/tasks in a timely and professional manner.
• Performs work under minimal supervision. Handles day to day issues and problems and refers only the most complex issues to higher-level staff.
• Possesses comprehensive knowledge of subject matter.
• Becomes familiar with all company safety standards.
• Provides leadership, coaching, and/or mentoring to a subordinate group. May act as a lead or first-level supervisor.
• Competencies: Clerical skills. Organizational skills. Interpersonal skills. Leadership skills.
• Performs other duties/responsibilities as required.

• Provide internal support to sales and/or service team; act as liaison and point of contact for customer
• Respond to complex customer inquiries regarding pricing, availability, order status, etc.
• Serve as the liaison between sales/service team and other internal organizational departments; ensures all customer documentation is processed accurately and in a timely manner
• Ensures adherence to all order process policies and procedures
• Reviews all sales/service orders and proposals for accuracy, documentation, and clearance
• Maintain records in CRM and other documentation systems; ensure data integrity
• Prepare trackers, manage leads, and compile results of appointments and sales orders; follow-up with sales or other departments as necessary
• Generate and prepare Power BI and other reports
• Oversees, reviews, and drafts invoices, standard proposals, work orders, and other documentation; ensure product, service, specifications, pricing and agreed upon terms are accurate
• Maintain Agent Commission documentation.
• Compile documentation for preinstallation packages based on templates provided by Customer Care team.
• Maintain and modify automation of price list, RFQ and order entry forms at direction of sales leadership and with support from IT.
• Assist with standard work procedures; train others on the process.
• Lead/facilitate planning meetings with leadership to clarify customer requests and feasibility of order.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in a fast-paced environment. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or equivalent, plus additional business-related schooling or equivalent experience.  Business degree is beneficial.

Experience and Skills

• Must have two to five years of increasingly more complex administrative experience.  Customer service and sales experience is a plus.
• Excellent written and oral communication skills.  Must have ability to interact successfully with diverse and various personnel. 
• Proficient in providing excellent customer service and assistance to internal and external customers.
• Strong organizational and people skills required, with the ability to multi-task and perform various job responsibilities simultaneously. 
• Excellent computer skills and proficiency with Microsoft (Excel, Word, Dynamics etc.) 
• Must be able to prioritize a demanding workload and work independently within defined parameters.

Physical Requirements

To successfully perform the essential functions of this job, an individual must be willing and able to

• Sit at a desk or computer for extended periods of time.
• Move about the office and factory with occasional lifting, bending and reaching.
• Dial, hear and respond to telephone calls and inquiries.
• Communicate effectively (visually and verbally) with internal and external contacts.
• Meet requirements of daily attendance on job for a full, continuous work schedule.

Compensation: $25-35/hour (DOE)

Benefits: Alliance offers a competitive benefits package that includes medical, dental, vision, life insurance, disability insurance, 401K with employer match, PTO, paid holidays and a bonus program. 

 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

 

Company:

Alliance Jetzt bewerben