Hybrid Host bei Max Hospitality

HOST – MAX BURGER, LONGMEADOW, MA

Join the Max Hospitality Team!

Max Burger, located in Longmeadow, MA, is seeking a dedicated and friendly part-time and/or full-time Host with open availability to join our energetic team. If you’re passionate about guest service and enjoy working in a fun, fast-paced environment, we want to meet you!

Max Hospitality is committed to providing an exceptional dining experience by offering high-quality food, creative menus, and attentive service. We are looking for individuals who are passionate about hospitality and eager to contribute to the success of our growing restaurant group.

Max Burger, Longmeadow is known for its elevated take on classic American comfort food, including all-natural burgers, gourmet sandwiches, hand-cut fries, and craft beverages. With a casual yet refined dining experience, Max Burger offers a lively atmosphere while delivering top-tier food and service to the local community. The ideal candidate will have a welcoming personality and a strong commitment to providing excellent service to all guests.

Benefits:

• Competitive Pay

• Employee Discount on Meals

• Flexible Scheduling

• Opportunities for Growth and Advancement

• 401(k) with matching up to 4%

• Health, Dental, and Vision Insurance

• Paid Time Off & Paid Sick Time

• Referral Program

• Life, Accident, Critical Illness, & Pet Insurance

• Career Development within the Max Hospitality Group

Responsibilities:

• Greet and welcome guests with warmth and enthusiasm, ensuring they feel comfortable and valued

• Manage dining room reservations and coordinate seating to ensure efficient service flow

• Assist with to-go orders, ensuring accuracy and timely execution

• Provide special services for guests celebrating special occasions

• Maintain cleanliness and organization in the front-of-house area

• Collaborate with the team to ensure timely seating and excellent guest experiences

• Assist with event coordination and special requests as directed by management

• Contribute to a positive team atmosphere by working well with others and providing exceptional guest service

• Support the team with additional tasks as needed, including assisting with training and guest needs

What We’re Looking For

Experience:

• Prior experience as a Host or in a guest-facing role is preferred

• Familiarity with reservation systems such as OpenTable is a plus

• Experience in a high-energy, casual dining environment is a plus

Skills & Qualities:

• Strong communication skills with a polished phone manner

• Friendly, engaging, and professional personality

• Ability to multitask and stay organized in a fast-paced, high-energy environment

• A positive outlook and team-player attitude

• Strong problem-solving skills and the ability to manage guest concerns with professionalism

• Ability to maintain a clean and organized work environment while providing excellent service

Diversity Creates a Healthy Atmosphere:

Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

Applicants with criminal backgrounds are encouraged to apply.