Hybrid INTERNATIONAL/DOMESTIC PARTS COORDINATOR bei Lantech

Quarterly profitability bonuses!

Primary Hours: Monday-Friday 9am - 6pm,  11am to 8 pm one night a week

Lantech believes in building up our associates we give you the skills you need to advance in your career!

Here's a Glimpse at What you'll Do:

• Answers customer calls and email requests for parts inquiries, develop customer quotes, and process orders for both domestic and international shipments.
• Includes preparing international shipment documentation.
•  Conducts computer-based research to identify customer-required parts.
• Periodically provides after-hours / weekend emergency parts ordering support coverage.

What are we Looking For? (Requirements)

• Strong verbal and written communication skills with a high aptitude for customer service
• Knowledge of international trade regulations and customs procedures:Understanding of import/export processes, documentation requirements, and trade compliance
• International Logistics Coordinating the shipment of parts to international customers, including arranging transportation, managing customs clearance, and ensuring compliance with international trade regulations.
• Documentation Preparing and reviewing all necessary documentation for international shipments, such as import/export permits, commercial invoices, and packing lists.
• Ability to convey technical information via telephone or email to customers
• Process-oriented problem solver
• Ability to multi-task and be detail oriented ensuring accuracy in documentation
• Ability to work both independently and as part of a team
• Self-starter with strong interpersonal, organizational and time management skills
• Computer proficiency in Microsoft Office products with strong skills in MS Excel and Word

Desired Skills:

• Strongly prefer a minimum of 2 years of customer service experience.
• Prior experience in a customer call center, parts coordination and logistics is preferred
• Prefer prior experience interpreting technical information (similar to Lantech BOMs)

Education

• High School diploma required. College coursework preferred.
•  

Why Work for Us?

• Job Stability - Lantech is an essential business who is thriving in the manufacturing industry and growing exponentially in the market. We believe that job stability is not only about your ability to hold a job. It also means you enjoy what you are doing as well as the benefits and compensation offered.
• Competitive Benefits - 401k + Company Match, Quarterly profitability bonus, Medical, Dental, Vision, Paid Life, STD & LTD, Paid Life insurance, Paid Vacation, 8 paid holidays per year
• Competitive Pay
• Casual Dress
• GREAT CULTURE
• & More!

Who are We?

Lantech has been leading the packaging industry since 1972; and it's our team members who make our success possible, so we make their work fulfilling with a fun environment and rave-worthy benefits. Sound like the perfect workplace for you? Consider applying if you're ready to show up wholeheartedly every day with a willingness to learn and a dedication to constant improvement.