Remote Bilingual Customer Service and Sales Representative - Spanish-English - Remote in Tempe, AZ bei TTEC

%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EYour potential has a place here with TTEC%26rsquo;s award-winning employment experience. As a %3Cstrong%3ESpanish-English Bilingual Customer Service and Sales Representative%3C/strong%3E %3Cstrong%3Eworking remotely in Tempe, AZ%3C/strong%3E, you%26rsquo;ll be a part of bringing humanity to business. #experienceTTEC%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EIn this role, you%26rsquo;ll grow your career by connecting your customer service and sales aptitude to become a %3Cstrong%3ESpanish-English Bilingual Remote Licensed Healthcare Insurance Agent%3C/strong%3E. That%26rsquo;s right.%26nbsp; TTEC is paying you to train, study, and take your state insurance exam.%26nbsp; We even pay for all your licensing fees and continuing education credits.%26nbsp; It%26rsquo;s time to take your career to the next level with TTEC.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work%26reg; certification in the United States says it all!%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cstrong%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EWhat You%26rsquo;ll be Doing%3C/span%3E%3C/span%3E%3C/strong%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EDo you have a passion for helping others and giving them peace of mind? Whether it%27s getting answers for customers quickly, consulting and recommending products with compassion or resolving their issues with a smile, you%26rsquo;ll be the difference between their customer experience being just average or an exceptional one.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cstrong%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EOnce you become a Licensed Insurance Agent, on a typical day, you%26rsquo;ll %3C/span%3E%3C/span%3E%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAssist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EProvide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ERespond to customer inquiries with compassion and active listening and select the best solution in an efficient manner%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EIdentify additional needs customers may have and help them to upgrade products or services%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EWhat You Bring to the Role%3C/span%3E%3C/span%3E%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EBilingual in English and Spanish%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAptitude, self-discipline and tenacity to learn about what it takes to become a licensed insurance associate including passing the state licensing exam %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EHigh speed internet (%26gt;25 mbps download and 10 mbps upload)%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EMinimum six (6) months sales experience preferrably B2B sales%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EStrong customer service orientation (empathy, compassion and listening skills)%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EHigh school diploma or equivalent %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EStrong computer navigation skills and experience, as this role is 100% remote%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EWhat You Can Expect%3C/span%3E%3C/span%3E%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ESupportive of your career and professional development %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAn inclusive culture and community minded organization where giving back is encouraged %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EA global team of curious lifelong learners guided by our company values %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EFREE licensing course (and you%26rsquo;ll be paid for your time to boot)   %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAll state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EA base wage of %2416/hr while studying for your state exam.%26nbsp; Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EVisit %3Ca href=%22https://www.ttecjobs.com/en/us-employee-benefits%22%3Ehttps://www.ttecjobs.com/en/us-employee-benefits%3C/a%3E%26nbsp; for more information.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cstrong%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EA Bit More About Your Role%3C/span%3E%3C/span%3E%3C/strong%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EWe%26rsquo;re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can%26rsquo;t be taught %26ndash; a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EYou%27ll report to Team Lead.%26nbsp; You%27ll contribute to the success of the customer experience and the overall success of the team.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cstrong%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAbout TTEC%26nbsp;%3C/span%3E%3C/span%3E%3C/strong%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EOur business is about making customers happy. That%27s all we do. Since 1982, we%27ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world%27s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ETTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E Jetzt bewerben