Hybrid Logistics Team Lead bei ProTrans

Position Summary: 

The Expedite Operations Team Lead supports the Manager in overseeing daily workflow and serves as the primary point of contact for the operator group. This role combines hands-on operational work with leadership responsibilities, including training new and existing team members, conducting regular file audits, and ensuring quality and compliance with company and customer requirements.

Key Responsibilities:

• Coordinate daily workload and task assignments within the expedite operations group to meet service commitments.
• Train new hires on processes, systems, and service expectations; provide ongoing skill development for current team members.
• Conduct regular audits of shipment files to verify accuracy, regulatory compliance, and adherence to customer specifications.
• Serve as the first point of escalation for operational questions and troubleshoot issues in real time.
• Identify process gaps and recommend improvements to the Supervisor.
• Maintain clear communication between team members and leadership to ensure priorities are understood and met.
• Perform expedite operator duties as needed to support the team and meet deadlines.

Education and Experience:

• High school diploma or equivalent; associate degree preferred.
• 3+ years of experience in expedite operations, freight forwarding, or a related logistics function.
• Proven ability to train and mentor team members.
• Strong attention to detail with a focus on accuracy and compliance.
• Proficient in relevant transportation management systems and Microsoft Office Suite.

Supervisory Responsibilities: 

This role may serve as a team lead for an assigned work group.

Competencies: 

• Strong knowledge of expedite operations and compliance requirements.
• Effective trainer and mentor with ability to develop team skills.
• High attention to detail and accuracy in audits.
• Clear, professional verbal and written communication.
• Strong problem-solving skills under time-sensitive conditions.
• Collaborative team player with a positive approach.
• Flexible and adaptable to changing priorities.

Travel: 

• 0-25%

Language Skills: 

• This role requires superior verbal and written communication skills in English (Spanish is also preferred)

Physical Demands: 

• This position requires the ability to work with the computer for long period of time.

Disclaimer: 

The above job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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