Hybrid Bode Lead Barista bei TMC Hospitality

About the role

 The Lead Barista will be responsible for maintaining cafe standards when the Food & Beverage Manager is not present. Will assist in Training, Ordering and Quality Assurance of Cafe while taking on a more involved role in Hotel Operations. 

What you'll do

Supervisory Responsibilities: 

● Maintains standards set by Cafe Supervisor 

● Assists in training of new staff 

● Checks and signs off on deliveries 

● Assists in the ordering of goods for the cafe 

● Takes lead on hotel operations when no supervisor is present 

● Assist with bar deliveries in the AM while no bar staff is present. Assist in put away Dawn/Sidebar deliveries 

Hotel Operations 

● Helps train and coach all existing and new employees on PMS system/Guest Check-In process 

● Remains professional at all times in regards to Guest Relations 

● Responds/Delegates all guest requests in a timely manner 

● Stays on top of work chat throughout the day and assist’s hotel as needed ● Acts as Manager on Duty for the hotel side when no manager is present. Take ownership of issues and try to resolve them 

Qualifications

● Excellent verbal communication skills. 

● Excellent interpersonal and customer service skills. 

● Strong organizational skills and attention to detail. 

● Strong supervisory and leadership skills. 

● Ability to prioritize tasks and to delegate them when appropriate. 

● Proficient with Microsoft Office Suite or related software.