Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the role:
We are looking for a talented Strategy & Transformation analyst (intern) to join our Strategy & Operations team. You will work within a team of former strategy consultants (Bain, Mars & Co), to closely support the CEO and executive team, in a key moment of growth & transformation for Aircall while reporting to the Strategy Manager.
Key responsibilities:
Drive Strategic Decisions: Support leadership in making key strategic decisions by structuring and conducting in-depth analyses and market research (e.g., geo-expansion strategies, market sizing).
Board Meeting Preparation: Assist in preparing for Board of Directors meetings by performing relevant analyses and crafting impactful presentation materials.
Project Execution Tracking: Monitor the execution of key strategic projects, report progress to the VP of Strategy & Operations and the CEO, and help track Company OKRs.
Internal Communication: Build compelling presentations to communicate quarterly results and priorities to the company.
CEO Support: Provide ad hoc assistance to the CEO, such as preparing presentations for key committee
Qualifications :
You are coming from top-tier business or engineering school
You have a first experience in a leading strategy consulting firm; exposure to Corporate Strategy / Transformation is a plus
You excel in data-driven problem-solving, with advanced proficiency in Excel (knowledge of Looker is a strong plus)
You have a solid business sense and a good ability to take a step-back on your work when needed
You are solution-oriented and able to navigate autonomously under uncertainty
You have excellent written and verbal communication skills
You are enthusiastic, reliable and fun: people enjoy working with you and trust you
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
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