Hybrid Deskside Support Engineer bei Cognizant

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-CA;%22 lang=%22EN-CA%22%3E%3Cstrong%3EAbout the role:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-CA;%22 lang=%22EN-CA%22%3EAs a %3C/span%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%3Cstrong%3EDesktop Support%3C/strong%3E%3C/span%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-CA;%22 lang=%22EN-CA%22%3E, you will make an impact by%26nbsp;%3C/span%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3Eoptimizing cloud solutions to enhance operational efficiency and drive innovation%3C/span%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-CA;%22 lang=%22EN-CA%22%3E. You will be a valued member of the team and work collaboratively with Banking and Financial team.%26nbsp;%3C/span%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-CA;%22 lang=%22EN-CA%22%3E%3Cstrong%3EIn this role, you will:%3C/strong%3E%3C/span%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%3Cstrong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22mso-list:l0 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EExcellent communication skills with very good written %26amp; spoken English.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EStrong knowledge in the desktop support area servicing across VDI, Laptops and desktops.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3ESkilled with Windows 10, WebEx, O365, Office issues, basic application troubleshooting, etc. Work experience in a financial organization preferred.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EManage the agreed SLA/KPI’s for the overall engagement of desk side support%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EStrong Service Management (ITIL) knowledge – preferably in ServiceNow environment.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EAbility to identify tasks which can be left-shifted, automated or eliminated at the root and execute the planned actions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22mso-list:l0 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-US%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EEstablish a rapport with the client team to help them take the right solution and path%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%3Cstrong%3EWork model:%26nbsp;%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;%22 lang=%22EN-GB%22%3EAt Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a Onsite position requiring 5 days a week in%26nbsp;%3C/span%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3Ea client office in %3Cstrong%3EBoston, MA%3C/strong%3E.%3Cstrong%3E%26nbsp;%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-CA;%22 lang=%22EN-CA%22%3EThe working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.%3C/span%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-CA;%22 lang=%22EN-CA%22%3EWe%27re excited to meet people who share our mission and can make an impact in a variety of ways. Don%27t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.%3C/span%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%3Cstrong%3ESalary and Other Compensation:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EApplications will be accepted until August 15%3Csup%3Eth%3C/sup%3E, 2025%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EThe annual salary for this position is between %24 50,000 to %2468,500 depending on the experience and other qualifications of the successful candidate.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EThis position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%3Cstrong%3EBenefits:%3C/strong%3E Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:ES-SV;%22%3EMedical/Dental/Vision/Life Insurance%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3EPaid holidays plus Paid Time Off%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:ES-SV;%22%3E401(k) plan and contributions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:ES-SV;%22%3ELong-term/Short-term Disability%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:ES-SV;%22%3EPaid Parental Leave%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:ES-SV;%22%3EEmployee Stock Purchase Plan%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-US%22%3E%3Cstrong%3EDisclaimer:%3C/strong%3E The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:ES-SV;%22%3E%3Cstrong%3E#LI-MA1#CB #Ind123%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E Jetzt bewerben