Hybrid CCM Lead Consultant bei Infosys Limited
Infosys Limited · Alpharetta, Vereinigte Staaten Von Amerika · Hybrid
- Senior
- Optionales Büro in Alpharetta
Job Description
Infosys is seeking CCM Lead Consultant This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Candidate must be located within commuting distance of Alpharetta, GA or be willing to relocate to the area. This position may require travel to project locations.
Bachelor’s degree foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of Relevant Information Technology experience
A highly experienced in CCM with over 8 to 10 years of relevant experience.
Skills:
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Required Qualifications:
Candidate must be located within commuting distance of Alpharetta, GA or be willing to relocate to the area. This position may require travel to project locations.
Bachelor’s degree foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of Relevant Information Technology experience
A highly experienced in CCM with over 8 to 10 years of relevant experience.
Responsibilities:
- Collaborate with key stakeholders to understand business needs and translate them into technical solutions. Provide guidance to development teams on technology architecture best practices
- Design and implement CCM strategies that align with business objectives and customer experience goals.
- Lead the integration of enterprise applications such as upstream AR/Admin Systems, Integration layer, Quadient Scalar / Automation, archival and Mail house services.
- Provide expert advice on the use of integration technology, data architecture, and system architecture, including best practices for CCM.
- Work with enterprise Architects to develop efficient and scalable CCM solution using niche features of Quadient. Finalize data models, Quadient deployment models to provide cost effective and standardized solution that can cater to all current and envisioned future needs
- Work with Vendor team for installing, configuring and establishing connectivity to Quadient products from client Infra
Skills:
- 10+ years of relevant experience in Quadient Product suite. Should have experience on end to end integration with enterprise applications utilizing Quadient Scalar / Automation features
- Strong understanding of Quadient Inspire product suite, Scalar / Automation, Interactive and Messenger capabilities
- Experience with cloud computing, micro services architecture and containerisation
- In-Depth knowledge of Quadient’s Configuration, Deployment Models (Flex/Evolve) and Licensing model
- Experience with agile development methodologies and sound DevOps practices
- Strong analytical and problem-solving skills
- Well-versed with Cloud Integration and Infrastructure setup
- Experience on Greenfield implementations, other CCM products would be desirable
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
- High analytical skills
- A high degree of initiative and flexibility
- High customer orientation
- High quality awareness
- Excellent communication and interpersonal skills. Ability to work effectively in a team environment
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
State / Region / Province
Georgia
Country
USA
Interest Group
Infosys Limited
Role
Lead Consultant - US
Company
ITL USA
Work Location
Alpharetta, GA
Domain
Digital
Skillset
Technology|Customer Communication Management|SmartCommunications
External Job Title
CCM Lead Consultant
EEO/About Us
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
