- Junior
- Optionales Büro in Chicago
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?Primary Purpose:
Performs activities relating to analysis, evaluation, building, programming, testing, correcting, implementing, operating or supporting existing and planned IT products and processes under the general direction of more experienced personnel. Expands and applies knowledge of customer process to job activities. Works under direct supervision and follows standard procedures to accomplish assigned tasks.
Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).
Must reside & sit within Exelon's service territories (IL, DC, MD, PA & NJ). No relocation is available.
Primary Duties:- As directed, perform and document work activities related to analysis, evaluation, building, testing, or implementing planned IT software solutions and processes and/or enhance, maintain or support existing products/processes as per defined services level agreements. (65%)
- Acquire and apply business/IT knowledge. (15%)
- Organize own activities for short term or sub-project/components under the direction of experienced personnel and reports on status. (10%)
- Gain product experience and technical skills through assigned role and training. (5%)
- Ensure adherence to standards as outlined in the management model. Utilize best practices to improve products and services. (5%)
- Performs this service in support of (fill in business area; i.e. Energy Delivery, Real Time, etc.).
- Works under direct supervision and follows standard procedures to accomplish assigned tasks.
- Bachelor's degree or in lieu of degree, 1-3 years of combination of education and relevant work experience.
- Typically 0-2 years related experience in technical and communications skills, executing troubleshooting efforts and deployments through collaboration with team members and stakeholders.
- Appropriate technical skills in IT/Networks/Remote Desktop Support.
- Ability to understand and communicate customer issues.
- Ability to work independently.
- Strong communication skills (written and verbal).
- Bachelor's degree in Computer Science preferred
- Windows Server 2016, 2019, 2022 Windows 10, 11
- Active Directory
- Understanding PowerShell
- Understanding Remote Desktop Services
- Windows Networking, understanding of TCP IP and the OSI model
- Patching Tools
- Configuration monitoring
- SIEM NERC CIP Compliance
- ServiceNow
- JIRA
- Change Management Procedures
- Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $72,800.00/Yr. – $100,100.00/Yr.
- Annual Bonus for eligible positions: 7%
- 401(k) match and annual company contribution
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
- Employee Assistance Program and resources for mental and emotional support
- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
- Referral bonus program
- And much more
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents. Jetzt bewerben