Hybrid Customer Service Representative - Inside Sales bei Green Bay Packaging Inc.
Green Bay Packaging Inc. · Fremont, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Fremont
Responsibilities:
Advanced computer skills with proficiency in the Microsoft Office Suite along with website and internet tools
Excellent verbal and written communication skills both on the phone and in person one-on-one
Strong math background needed to estimate product cost
Ability to work well under pressure, handle many tasks and interruptions within a short period of time while providing positive, personalized customer service
Responsible for accurate and timely data entry inclusive of managing multiple accounts including processing and expediting orders, quoting, coordinating timely deliveries, and maintaining inventories
Ability to coordinate interaction between the customers and multiple departments including handling complaints and quality concerns
Must be able to prioritize, organize, and follow-up based on given timelines
Mechanical ability to understand diagrams and machine limitations along with a willingness to learn the entire plant flow
Qualifications:
- Commitment to providing outstanding customer service
- Ability to multi-task in a fast-paced environment
- Ability to work in a team atmosphere
- Ability to resolve conflict with creative use of resources
- High attention to detail
- Excellent organizational skills
- Strong communication skills
- Prior customer service experience is a plus, but no experience required
- High school diploma required, college degree preferred
