- Junior
- Optionales Büro in Riverton
The Global Services Department’s purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The HR Shared Services role will provide analytical thinking and problem-solving skills to resolve inquiries and complete critical transactions. The person in this role will maintain accurate data records and files for the global workforce. This role will support multiple types of service requests with varying levels of complexity and high volumes. This role will also provide wide-ranging support to implement HR policy and complete transactions in a timely manner.
Under the current Alternative Work Arrangement (AWA) for this position, the incumbent may be working from home up to 4 days with at least 1 required day in the office each week; therefore, must live close. Please note that this hybrid arrangement is subject to an approval process and may change at any time based upon business, team, division, and department needs.
Learn more about the GSD HERE!
Responsibilities
- Improves upon and gains new talents
- Works under direct supervision
- Exercises ability to understand and apply policy and procedure to troubleshoot and resolve basic to moderately complex pay and employee issues
- Resolves some routine and unusual or non-recurring problems
- Refers more complex issues to higher levels
- Follows standard procedures and written instructions to accomplish assigned transactions
- Ensures complete confidentiality while handling a high volume of sensitive employee pay and job-related information
- Applies basic administrative skills, and may develop advanced skills using tools and equipment appropriate for the position
- Begins to learn about the nature of the organization's business, employee population, and organizational culture
- Provides factual information on request
- Learns to counsel together with coworkers
- Accepts and provides candid feedback
- Works with internal and external customers and organizations
- Adapts to the multiple systems used within the organization
- Responds to individual inquiries
Qualifications
- Associate degree plus two years related experience OR equivalent experience
- Basic understanding of HR products, services and processes, learning practices, and procedures
- Reactive to issues and needs of customers
- Proficient in written and verbal communication skills
