Hybrid Customer Director

About the job

As a leading expert for Digital Platform Building and Customer Experience Innovation, NETCONOMY is shaping the digital leadership of its clients. We help brands to build flexible and scalable digital platforms, with top-notch technologies by SAP, Google Cloud and Microsoft Azure. NETCONOMY has 20 years of experience and employs close to 500 professionals across Europe. By introducing and driving innovation initiatives around customer experience, we support clients on the road of expanding their core business in the digital world.Over the past 20 years, NETCONOMY has grown from a startup to a 500-people team working across 10 European locations. We believe in the power of agile and cross-functional collaboration, bringing together people from various backgrounds to create outstanding digital solutions.YOUR JOB You have strategic responsibility for digital customer projects at NETCONOMY and play a central role in building long-term customer relationships. With your expertise, you develop innovative digitalization strategies together with our customers and implement them in value-creating projects.Your Job’s Key Responsibilities Are

• Responsibility for the strategic management of customer projects in the field of digital solutions
• Building and maintaining sustainable, long-term customer relationships and identifying new business opportunities
• Establishing NETCONOMY as a strategic partner and trusted advisor for our customers
• Focusing on adding value by developing digitalization strategies in close collaboration with clients and implementing them in sub-projects
• Triggering problem solving to strengthen collaboration internally and with the client
• Focus on results and support in the execution of individual operational initiatives
• Proactive implementation of initiatives to generate added value for our clients
• Collaboration in an international team and support in the realization of innovative and sustainable solutions for international clients