Hybrid Spv II- Info Sys bei BAE Systems, Inc.

We are seeking an experienced and skilled Supervisor II to lead our IT Factory Floor Support team in Fort Wayne, IN. The successful candidate will be responsible for planning, organizing and supervising the activities of 8 to 10 IT Systems Administrators ensuring the effective and efficient resolution of IT Technical issues, while maintaining high levels of customer satisfaction.

Key Responsibilities:

• Supervise and direct the activities of 8 to 10 IT Factory Floor system administrators.
• Prioritize System Administrators IT support activities to meet customer demands and service level agreements
•  Provide level 2 and 3 support for Factory Floor end-user computing issues.
• Implement processes and procedures to improve efficiency and effectiveness of the Factory Floor IT support operations
• Analyze customer feedback and support metrics to identify trends and areas for improvement
• Conduct regular audits and assessments to ensure compliance with company policies and security policies.  
• Maintain a high level of vulnerability compliance to ensure IT Factory Floor workstations are compliant
• Ensure the security, integrity, and availability of organizational data and systems
• Collaborate with other departments to identify and prioritize information systems needs and develop solutions to meet those needs
• Provide coaching and guidance Systems Administrators, ensure compliance with organizational policies and procedures

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a leading IT company and interact with a diverse range of customers and technologies
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Recognition and reward for outstanding performance

Indiana

132283

Secret

1st Shift

None

ESS IT

Fort Wayne

Factory Floor Support Supervisor

123_BAE Systems Shared Svcs Inc

46809

Regular

Internal/External

IT_FACTSUP_IT Factory Support

United States

Information Systems

77814

<10%

BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Yes

Typically a Bachelor's Degree and 4 years work experience or equivalent experience

Engineering & Technology

Full-time onsite