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Hybrid Dispatcher bei None

None · Louisville, Vereinigte Staaten Von Amerika · Hybrid

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This position is Monday - Friday, 8a - 5pm

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

 Essential Functions:

  • Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching.
  • Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs i.e. Driver Document Management/Dispatch Optimizer.
  • Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Customer service regarding the failure.
  • Apply any additional charges including and notify customer service of changes.
  • Track/Maintain yard report, MDR, CNI, and Divisional Pool
  • Actively participate in driver recruiting and retention
  • Review preliminary payroll
  • Oversee drivers HOS and Power Direct updating
  • Manage roadside repair
  • Operating with a sense of urgency while handling challenging environments

 

Skills Required

  • Data entry skills; Good communication and organizational skills
  • 3 to 5 years and intermodal experience preferred
  • Microsoft Office and Excel
  • HOS
  • Navis

 

Knowledge Required:

  • DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task; NAVIS
  • FMCSA Hours of Service

 

Supervision Received:

Operations Manager

 

Coordination of Others:

Drivers

 

Confidential Data:

Driver and Owner/Operator pay information; customer accounts; dispatch activities

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