Hybrid IT Technician bei S3, Inc.

S³, Inc. is a rapidly growing woman owned small business founded in 1991, headquartered in Huntsville, AL, that provides technical, programmatic, and logistic services to U.S. Department of Defense, other U.S. Government agencies, and Partner Nation militaries, co-located with Government requirements. The S³, Inc. staff is 84% veterans. The company operates under an ISO 9001/AS9100 certified Quality Management System.

S³, Inc. has wholly owned subsidiaries that expand the customer base and increase our annual growth rate: KBFS – provides aviation pilot training, heavy lift, aircraft maintenance, and related aircraft services to Government and commercial requirements IAW multiple FAA certifications; S3I – provides OCONUS FMS technical services, maintenance, and aviation platform training;  S3 Arabia (S3A), a subsidiary of S3I operates in the Kingdom of Saudi Arabia;  and GLSS – provides SCA/CBA contract aviation maintenance.

S³, Inc. and subsidiaries are recruiting to expand and develop Corporate Operations to staff for contract growth and are approaching 1000 employees. At S³, Inc. we're proud to offer above industry standard benefits and encourage our team members to build a fulfilling career with our mission-focused leadership. Come work with us and let's build something great together!

Military experience is a plus.

This is not a teleworking position; there is no relocation assistance.

 S³ is currently seeking a Full Time IT Technician to join the Corporate IT team at our HQ in Cummings Research Park, Huntsville, AL.  

Description: 

The IT Technician provides direct client service support to company users via phone, email, and/or in person and the requirements for service are defined and quantified through an internal  SharePoint developed ticketing system. The Technician answers questions, locates information, analyzes technical requirements, and ensures prompt response to users for problem resolutions that maintains IT resource usability at a metric of 95% effectiveness.   

Responsibilities:

• Deployment of software updates on PC's and servers.
• Computer/system installs, configuration of systems, and maintenance of network applications while ensuring system security compliance with policies and procedures.
• Updating Anti-virus software.
• Troubleshooting desktop, laptop, workstation hardware, printers.
• Data migration between PC's and, performing system/PC/Laptop scheduled backups.
• Operates audio/visual equipment, projectors, presentation hardware, and other equipment as assigned.

Qualifications:

• Experience with the implementation of Microsoft Office Windows 7 and Windows 10 in a business environment, and, Virtual Desktop Infrastructure (VDI).
• Enterprise tool sets such as Computer Remote Control software, Active Directory, and Microsoft Exchange. 
• Bachelor's Degree in Computer Science or equivalent experience. This is an entry level position.
• Secret Clearance or the ability to obtain a Secret Clearance.

Systems Studies and Simulation, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.