Hybrid Apartment Maintenance Service Coordinator bei None
None · Hillcrest Hgts, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Hillcrest Hgts
Service Coordinators are the first stop for residents in need of maintenance in their homes. They are highly organized individuals with an ability to multi-task in a busy environment. They have excellent written and verbal communication skills and the ability to provide unparalleled customer service under all circumstances.
- Coordinate incoming service requests
- Manage work order process for all resident requests, apartment turnovers, scheduled maintenance and after-hours emergencies
- Communicate with vendors regarding scheduled work
- Ensure Service Technician work hours are documented per internal quality control standards
- Encourage and build positive relationships with team members, customers, and vendors
- Provide high levels of service to all customers and team members
- Demonstrate behaviors that cultivate a positive work culture
- Contribute to community/company engagement efforts
- Perform other duties as assigned by manager and/or supervisor
- Superb customer service skills
- Strong written and verbal communication skills
- Ability to keep neat and accurate records
- Capacity to understand and follow directions
- Competence with technology including Microsoft Office