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Hybrid Office Specialist bei Precision Healthcare Specialists

Precision Healthcare Specialists · Fort Myers, Vereinigte Staaten Von Amerika · Hybrid

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Description

The Office Specialist plays a key role in supporting daily operations within the clinical and administrative office environment. This position is responsible for providing excellent front-desk service, facilitating effective communication between patients and clinical staff, and performing essential clerical and administrative duties to ensure smooth and efficient practice workflow. 

 

Key Responsibilities:

  • Greet patients and visitors warmly; provide excellent customer service in person and over the phone
     
  • Answer and direct phone calls using a multi-line system
     
  • Schedule, confirm, and update patient appointments accurately
     
  • Perform patient check-in/check-out, verify demographics and insurance
     
  • Collect co-pays, process payments, and provide receipts
     
  • Maintain patient records and ensure confidentiality and HIPAA compliance
     
  • Prepare and scan documents into electronic medical records (EMR)
     
  • Assist with prior authorizations, referrals, and insurance verification
     
  • Communicate with providers, clinical staff, and other departments to coordinate care
     
  • Manage incoming/outgoing faxes, mail, and emails
     
  • Perform general office duties such as filing, photocopying, and inventory tracking

Requirements

 


  • High school diploma or equivalent required
     
  • 1–2 years of experience in a medical office or administrative role preferred
     
  • Knowledge of medical terminology, insurance processes, and HIPAA regulations
     
  • Proficient in EMR systems (e.g., eClinicalWorks, Athena, etc.) and Microsoft Office
     
  • Excellent organizational, multitasking, and communication skills
     
  • Ability to remain calm under pressure and handle sensitive patient interactions professionally
     
  • Strong attention to detail and follow-through
Jetzt bewerben

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