Hybrid Service Technician bei SurfacePrep

Description

We are seeking a skilled and motivated Service Technician to join our team. This role is responsible for installing, maintaining, and repairing surface preparation equipment at customer sites across the region and beyond. The ideal candidate is mechanically inclined, customer-focused, and comfortable with frequent travel.

Key Responsibilities:

• Install, service, and troubleshoot surface preparation equipment at customer locations.
• Perform preventative maintenance and emergency repairs.
• Provide technical support and training to customers on equipment usage and care.
• Maintain accurate service records and documentation.
• Communicate effectively with customers, internal teams, and vendors.
• Ensure compliance with safety standards and company policies.
• Order new parts for repairs as needed.
• Utilize Microsoft Word and Microsoft Excel for creating and running reports.
• When not traveling, the technician is expected to work onsite at the Byron Center, MI shop, focusing on equipment repairs, maintenance, and rebuilds.

Requirements

Qualifications & Skills:

• High school diploma or equivalent; technical certification or associate degree preferred.
• 2+ years of experience in mechanical, electrical, or industrial equipment service.
• Strong electrical skills including reading and understanding electrical drawings.
• Excellent communication and customer service abilities.
• Ability to work independently and manage time effectively.
• Willingness and ability to travel 50–75% of the time.
• Must have reliable transportation and a valid driver’s license.
• Ability to meet the physical requirements of the job which includes bending, lifting heavy equipment and working in confined spaces.
• Flexibility to adapt to changing schedules and customer needs.

Benefits:

• Medical, Dental, and Vision Insurance.
• 401(k) plan.
• Paid Time Off – 3 weeks first year accrued monthly.
• Paid Holidays.
• Company Paid Life Insurance.
• Company Paid Short-Term Disability.
• Company Paid Long-Term Disability.
• Wellness Program.

About Us:

SurfacePrep founded in 1956 is the largest national network of regional distributors of high-quality abrasive blasting media, specialty ceramics, and abrasive finishing equipment. We have 50 facilities across the U.S., Canada, and the UK all of which are focused on improving product quality, consistency, productivity, and profitability for our customers. These facilities and job shops are run by skilled experts who work closely with local manufacturers to develop the best possible solution for every process. We offer a complete selection of abrasive blast media, ranging from various types of aluminum oxide to steel shot and grit. We also provide parts, accessories, and tools to meet customer needs.