Hybrid Oracle CIS Installer Engineer bei Ensunet Technology Group

Overview:

We are seeking a dedicated Oracle CIS Installer Engineer to join our team. The successful candidate will be responsible for the installation, configuration, and initial setup of Oracle Customer Information Systems (CIS). This role involves ensuring that all systems are installed correctly and efficiently, meeting the needs of our business operations and adhering to industry standards.

Rate: DOE

Submission Requirements: Please include 3 professional references as a cover letter.

To be considered, please provide three professional references who can speak to your experience and qualifications. Include:
• Full Name
• Job Title
• Company
• Relationship to You
• Contact Info (email AND phone)

References will not be contacted without your permission and will only be used if you advance in the process.

Key Responsibilities:

Installation and Configuration:

- Perform installation of Oracle CIS applications and components.

- Configure Oracle CIS systems to align with organizational requirements.

- Ensure proper setup of Oracle databases and application servers.

System Customization:

- Customize the CIS system to meet specific business needs.

- Implement and configure system modules and functionalities based on user requirements.

- Ensure integration with existing IT infrastructure.

Technical Support and Troubleshooting:

- Provide technical support during the installation and initial setup phases.

- Troubleshoot and resolve issues related to the installation process.

- Work with Oracle support to address any installation-related issues.

Documentation:

- Develop and maintain comprehensive installation guides and documentation.

- Record configuration settings, procedures, and troubleshooting steps.

- Ensure documentation is up-to-date and accessible to relevant stakeholders.

Collaboration:

- Collaborate with project managers, system engineers, and business analysts to ensure successful project delivery.

- Communicate with stakeholders to understand installation requirements and constraints.

- Provide updates on installation progress and any potential issues.

Training and Knowledge Transfer:

- Train internal teams and end-users on system setup and basic operations.

- Conduct knowledge transfer sessions to ensure smooth handover post-installation.

Qualifications:

Education:

- Bachelor’s degree in Computer Science, Information Technology, or a related field.

- Oracle certifications (e.g., Oracle Certified Associate) are preferred.

Experience:

- Minimum of 3 years of experience in installing and configuring Oracle CIS systems.

- Proven experience in Oracle database and application server management.

- Experience with Oracle Utilities Application Framework (OUAF) is a plus.

Technical Skills:

- Proficiency in Oracle CIS applications and tools.

- Strong knowledge of PL/SQL, Oracle WebLogic, and related technologies.

- Familiarity with Oracle database administration and configuration.

- Experience with Oracle Cloud Infrastructure (OCI) is advantageous.

Soft Skills:

- Excellent problem-solving and analytical skills.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Detail-oriented and highly organized.

Preferred Qualifications:

- Experience in the utility or telecommunications industry.

- Knowledge of system integration and data migration processes.

- Project management experience.

Competencies:

Communication Effectiveness - Articulate and present a friendly Customer Service experience in both phone and in person. Communicates effectively verbally and in writing; expresses self well in a group and one-on-one; Fosters trust by sharing information with others; Encourages open expression of ideas and opinions; actively listens to others and demonstrates understanding.

Teamwork - Identifies and cultivates relationships with key stakeholders representing a broad range of internal functions and levels; Brings substantive conflicts and disagreements into the open and resolves them collaboratively; Willing to look at all sides of an issue to arrive at goals that are mutually beneficial; Builds strong external networks with people in the industry or profession.

Judgment/Decision Making- Takes responsibility for decision-making; Makes decisions that are timely; Involves those who will be affected by the decision in the problem-solving process; Builds consensus; Generates various solutions and evaluates alternatives objectively; Willing to make and support unpopular decisions when necessary.

Innovation/Creativity - Generates new solutions by combining, changing, or reapplying existing ideas; Has good ideas and acts on them; Searches for new and better alternatives to improve performance; Strives to create value in new ways; Is aware of emerging trends and anticipates possibilities.

Motivation - Pursues goals and measures success in terms of results achieved; Focuses on what’s important to the organization and drives for results; Is persistent in the face of complex challenges or when dealing with difficult people; Conveys appropriate sense of urgency; Achieves results with and through others.

Ensunet is an EEO/AA/Disability/Protected Veteran Employer. U.S. Citizenship or Lawful Permanent Residence status may be required for certain positions. For positions requiring U.S. Citizenship or Lawful Permanent Resident status, verification of such status will be required upon accepting employment.