Hybrid Veterinary Receptionist bei Ivcevidensia

We are looking for a friendly and approachable Veterinary Receptionist to join our friendly team! This role is primarily based at our Garforth surgery with the possibility of some shifts at our Boston Spa surgery. 

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

*Liaising with the clients and the clinical staff to provide a high level of customer care.

*Meeting and greeting clients and pets.

*Booking appointments and diary management.

*Managing telephone and email enquiries.

*Taking payment for services and products.

*Managing cash and end-of-day banking.

*Maintaining a clean and safe space for our clients and their pets.

Our ideal candidate will have good communications skills, the ability to answer phones in a professional manner and someone who is computer literate. Training will be given but it is essential that you have a positive attitude and a willingness to work as part of a team. 

This is a part-time permanent position working between 20-29 hours over 2-3 days per week Monday to Friday. The shifts will be between the hours of 8:30am-6:30pm. There will also be 1 in 4 Saturdays.

We are a two-site, small animal veterinary practice, located in Garforth and Boston Spa.  Garforth is a busy town, with great transport links to Leeds and York. Boston Spa is a pretty village, with riverside walks, but still close to the A1(M) for commuting.  We deal with a variety of patients daily, and as part of this role you will be supporting our clinical team of vets and nurses.  

*6.6 Weeks annual leave FTE

*Additional annual leave for your birthday which will be added to your holiday allowance

*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 

*Cycle to work scheme 

*Initiatives focused on employee wellbeing 

*Non-accidental injury support 

*Learning and development opportunities via the IVC Evidensia Academy 

*Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 

*Pension scheme 

*Discounted staff pet care

£12.21ph