Hybrid Assistant Property Manager (FT) bei Polinger Company

Description

The Assistant Property Manager under the direction of the Property Manager is responsible for the operational and bookkeeping aspects of a 218-Unit Mulity-Family Residential property. The position requires exceptional customer service, organization, and written/oral communication skills.

• Assist the Property Manager in managing the property in accordance with the goals, policies, and procedures of Polinger.
• Must communicate effectively with Property Manager, Residents, Employees, Vendors, etc.
• Communicates effectively with residents and tenants, resolving issues at the property to the extent possible.
• Ensure timely rent collection. Responsible for preparing legal late notices and reporting non-payers to L&T attorney if the property does not employ a Bookkeeper.
• Utilize phone, and written communication to follow up daily with unpaid residents and tenants if the property does not employ a Bookkeeper.
• Financial management including managing a budget.
• Coach and motivate the sales team to meet or exceed occupancy targets for the property.
• Maintain a closing ratio of 40% or better.
• Assist in the creation and management of marketing and outreach programs.
• Ensure the team manages all leads and completes all follow-up calls per lead.
• Ensure the team delivers superior customer service.
• Effectively and professionally resolve conflict.
• Timely follow-up on all resident issues.
• Attend resident event activities.
• Ensure that service tickets are completed in a timely manner.
• Assist in maintaining the curb appeal and maintenance of the property.
• Timely submit all required reports.
• Verify collections are completed in a timely manner.
• Ensure site inspections are completed and identified issues are addressed.
• Supervise the organization and maintenance of all lease files.
• Implement annual rent increases and renewals as directed.
• Provide in a timely manner the move-in and move-out paperwork.
• Process prospect application.
• Prepare a weekly report to ownership.
• Turnover inspection of apartments.
• Responsible for sending out renewal letters & working with residents to ensure renewals are signed in a timely fashion.
• Assist in the oversight of work performed by off-site contractors to ensure timely & cost-effective completion of projects.
• Demonstrate understanding & commitment to equal housing, equal employment, and racial/ethnic diversity policies at all times.
• Provide in a timely manner the move-out paperwork to the accounting department.
• Assist the Property Manager with any tasks needed.

Requirements

Qualifications

• Three (3) Years of Property Management experience.
• Proficiency and knowledge of Yardi (or other Property Management software), Microsoft Office Suite and Social Media sites including but not limited to Facebook, Twitter, Instagram, etc.
• Demonstrated knowledge of Fair Housing requirements.
• Excellent verbal and written communication skills.
• Prolonged standing, walking, and climbing stairs.
• Basic knowledge of Yardi a plus.
• Ability to work weekends.

Competencies

• Ability to efficiently handle and coordinate multiple tasks and project assignments
• Communicate effectively both verbally and in writing.
• Maintain calm demeanor in emergency situations
• Integrity/Honesty
• Organization and planning
• Ability to excel in a Fast Paced and High Pressure Atmosphere
• Proactivity/takes initiative
• Listening Skills
• Team Building and Supervision/Managerial Skills
• Leasing
• Marketing