Hybrid Director of Operations-Lab, Radiology & Specialty Service Lines bei EPIC Health

Director of O perations – Laboratory, Radiology, and Specialty Service Lines 

Location: Southfield, MI (On-Site with Travel Across Michigan)
Employment Type: Full-Time 

Lead Multispecialty Clinical Operations Across Michigan with EPIC Health 

At EPIC Health, we are committed to delivering integrated, patient-centered healthcare that transforms lives and builds healthier communities. We offer high-quality, compassionate care across a broad range of diagnostic and specialty services, and we’re looking for a Director of Operations (DOO) – Laboratory, Radiology, and Specialty Service Lines to lead this effort across all Michigan locations. Travel is required. 

This senior leadership role will oversee a dynamic portfolio including: 

• Laboratory Services
• Radiology & Imaging
• Cardiology
• OBGYN
• Sports Medicine
• Physical Therapy
• Pain Medicine
• Psychiatry/Behavioral Health

What You’ll Do 

Operational Leadership 

• Provide leadership and oversight for Laboratory, Radiology, and Specialty Service Lines across multiple Michigan locations.
• Develop and execute strategies to optimize clinical workflows, staffing, scheduling, inventory management, and patient experience.
• Implement quality improvement initiatives using Agile, Lean, Six Sigma, or other performance methodologies.

• Foster a high-performance, accountable team culture and mentor department managers and clinical staff.

Regulatory & Compliance Oversight 

• Ensure compliance with all relevant regulatory and accreditation standards, including CAP, CLIA/CLIA Waived, ACR, HIPAA, radiation safety, and OSHA.
• Lead preparation for audits, inspections, and regulatory reviews.

Financial Management 

• Direct departmental budgeting, forecasting, and financial reporting.
• Monitor expenses, identify cost-saving opportunities, and optimize revenue streams across service lines.

Cross-Functional Collaboration 

• Partner with clinical leadership, IT, finance, HR, and legal teams to align operational strategies with broader organizational goals.
• Coordinate vendor management, contract negotiations, and supplier performance across departments.

Service Line Growth 

• Lead operational planning for new service lines, expansions, and optimization of underperforming departments.
• Drive the development and implementation of scalable, patient-centered clinical workflows.

Additional Responsibilities 

• This position will cover all Michigan locations—travel is required.
• Perform other job duties as assigned to meet the evolving needs of the organization.

What You Bring 

Minimum Qualifications 

• Bachelor’s degree in Healthcare Administration, Business Administration, Clinical Sciences, or a related field.

• Minimum 5 years of senior leadership experience in healthcare operations.
• Demonstrated leadership in at least two of the following domains: Laboratory, Radiology, or Specialty Clinical Services.
• Strong working knowledge of clinical compliance (CAP, CLIA, HIPAA, OSHA).
• Experience in financial management, budgeting, and cost control.
• Proficiency with EHR systems (Athena preferred) and operational reporting tools.

Preferred Qualifications 

• Master’s degree (MHA, MBA, MPH, or related field).
• Active Lean, Agile, or Six Sigma certification preferred.
• Prior experience with multi-site, multi-specialty operations.
• Proven success in launching or optimizing service lines.

Core Competencies 

• High-impact leadership and team development
• Strategic and operational planning
• Regulatory and quality compliance
• Financial oversight and data-driven decision-making
• Strong communication and cross-departmental collaboration

Performance Metrics 

• Operational turnaround times and clinical efficiency

• Compliance audit scores and regulatory readiness
• Budget adherence and financial sustainability
• Patient and employee satisfaction
• Productivity and service line growth

Application Requirements 

Applicants will be screened based on: 

• Minimum 5+ years of senior operational leadership in healthcare
• Proven experience across at least four of the following: Laboratory, Radiology, Cardiology, OBGYN, Sports Medicine, Physical Therapy, Pain Management, Psychiatry/Behavioral Health
• Bachelor’s degree in a relevant field (Master’s degree preferred)
• Demonstrated familiarity with regulatory standards and healthcare accreditation
• Documented success in performance improvement or operational efficiency projects

Why EPIC Health? 

At EPIC Health, we are building a healthcare system that works for patients, providers, and communities alike. As a mission-driven organization, we value innovation, excellence, and the relentless pursuit of better care. 

What We Offer 

• Competitive Salary
• Comprehensive Benefits (Health, Dental, Vision, Disability, Life Insurance)
• 401(k) Retirement Plan
• Generous PTO and Paid Holidays
• Professional Development and Leadership Growth Opportunities

 Ready to Lead the Future of Specialty Services Across Michigan?
Apply today and join a team that’s redefining what’s possible in healthcare – www.epichs.org 

Background checks are required for this role.