Hybrid IFS Sales Warranty Consultant bei Latham Pool Products, Inc
Latham Pool Products, Inc · Latham, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Latham
Description
Make a SPLASH with Latham Pool Products!
- A culture of integrity, collaboration, and respect.
- Comprehensive benefits for you and your family.
- Opportunities for growth, mentorship, and skill development.
- Lead workshops and discovery sessions with stakeholders to define business requirements in Sales and Warranty domains
- Configure and customize IFS Applications modules related to Order Management, Warranty Management, and Service Contracts
- Analyze existing business processes and identify opportunities for IFS-driven and CPQ improvements
- Support full-cycle implementation projects, including scoping, design, testing, deployment, and post-go-live support
- Develop functional documentation including process maps, configuration guides, and training materials
- Coordinate with technical teams for development of integrations, reports, and customizations
- Assist in data migration planning and execution to ensure smooth transition to IFS
- Provide user training and ongoing support to ensure system adoption and effective usage
- Serve as SME (Subject Matter Expert) for IFS Sales and Warranty modules and advise on best practices
- Collaborate with cross-functional teams including sales, service, finance, and supply chain
- Monitor system performance and recommend optimizations for better efficiency and reliability
- Stay current on IFS product updates, industry trends, and regulatory changes relevant to warranty processes
- Bachelor’s degree in business, IT or related field
- IFS Certification in Sales, Warranty preferred
- Proven experience implementing or supporting IFS Applications (Sales and/or Warranty modules)
- Strong understanding of sales processes, warranty claims, service contracts, and customer engagement workflows
- Familiarity with IFS Cloud or IFS Apps 10 preferred
- Excellent communication skills and ability to interact with technical and non-technical stakeholders
- Critical thinking
- Problem-solving
- Presentation skills
- Ability to explain complex workflow and scenarios to non-technical audiences
- Medical, dental, and vision insurance
- HSA and FSA plans available
- 401(K) with 50% company match up to 6%
- Paid Time Off – 3 to 5 weeks per year with weekly accruals starting day one
- Holidays - 11 Paid, eligible on day one
- Life/ADD Insurance and Short/Long Term Disability insurance with buy up options