Hybrid Engineering Manager bei Assort Health

About the Company

Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone.

Assort is led by Jon (Founder of Shimmer YC S21, 7 publications in healthcare AI, former UCSF med student, Stanford grad in top 3%) and Jeff (former Head of Product Engineering at Athelas/Commure, first engineer at Cameo, engineer at Facebook, Duke grad).

In 2023, Assort became the first voice AI to answer phone calls for patients. Since then, we’ve facilitated over 25 million patient interactions, helping health systems automate operational tasks and navigate care at scale. We're growing fast — with millions in ARR every month and 10x growth since January.

We’re well-capitalized, with 3× revenue growth since Series A, and backed by leading investors including Quiet Capital, First Round, and Chemistry. Strategic angels include the former CMO of Flatiron Health, a board director of Athena Health, and founders of Infinitus, Mercury, Mammoth Biosciences, and PathAI.

Join us to build and scale Assort OS — a customizable fleet of genAI agents that power seamless, intelligent interactions between patients and providers.

About the Role

As an Engineering Manager at Assort Health, you’ll split your time between hands-on IC work (designing, coding, and shipping core systems) and people/team leadership. In partnership with Ops (our customer-insight conduit), you’ll enable your team to execute on their goals and scale to deliver the best patient and client experience. Your top priorities are 1) deep technical ownership and 2) high-EQ team leadership.

You’ll be leading the team responsible for our new product, AssortOS. AssortOS is our CRM and workflow platform powered by our industry leading, safe, specialty turned, multimodal, patient-facing AI agents.

Now: GenAI patient engagement; Next: care navigation & payer-call automation. 🚀

What You’ll Do

• Extreme Ownership & Collaboration (~50%)

  • Design and deliver critical AssortOS services while balancing scalability, performance, and security.

  • Collaborate and translate customer insights from Ops into clear technical requirements, breaking down complex problems into scoped deliverables that move the needle for patients and providers.

• Team Delivery & Execution (~30%)

  • Own team-level OKRs: manage scope, unblock engineers, and coordinate cross-team dependencies.

  • Rapidly ship MVPs and drive continuous improvement on performance, reliability, and user delight.

  • Establish and uphold engineering best practices: architecture reviews, CI/CD pipelines, observability, and on-call rotations.

• People Development (~20%)

  • Mentor and grow a team from 4 to 10 engineers: give regular and actionable feedback

  • Champion and model Assort’s values by driving high-velocity execution with empathy.

  Note: As your team scales, the percentage of IC work will decrease while responsibilities around People Development and Management will grow.

What We’re Looking For

• 5+ years of software engineering experience, with 2+ years in a technical-lead or engineering manager role.

• Demonstrated ability to partner with non-engineering functions

• Strong systems-thinking: you balance technical scalability, time-to-market, and user value under uncertainty.

• Exceptional communicator who can influence engineers, operators, and executives alike.

• Comfortable and proficient at wearing both Manager + IC hats

• Familiar with AI agent space and complicated, deep integrations w/bespoke systems

• Passion for Assort’s mission of improving patient access through innovative technology.

Benefits & Perks for Assorties

• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

• 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

• 💪 Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it.

• 👵 401(k) – Let us help you plan for the future. We’ve got you covered.

How We Work & What We Value

We have published our operating principles "Raising the BAARS in Healthcare" on our blog - they describe how we work at Assort. They cover how we aim to run projects, spend time and make decisions. Specifically:

• Back to basics

• Accessibility for all

• Always accountable

• Relentless resilience

• Ship fast, ship often