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Remote Designated School Official bei Cumberlands

Cumberlands · Vereinigte Staaten Von Amerika · Remote

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Get Set for Cumberlands!


Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.

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The Designated School Official will perform a broad range of duties to meet the needs of the international student population, including updating and creating student records within SEVIS, and processing other SEVIS-related applications.

This person will have excellent intercultural, problem-solving, organizational, and computer skills to keep up with the demands of the office. The position requires excellent communication skills, the ability to be a dynamic team player, and experience in educational processes. 

Requirements:

  • Should be a U.S. citizen or a Legal Permanent Resident.
  • Bachelor's degree preferred.
  • Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions.
  • Outstanding telephone skills; polite, friendly manner working with students.
  • Professional appearance and demeanor.
  • Proficient in computer literacy and knowledgeable of Microsoft Office.
  • Must show initiative, adaptability, resourcefulness, dependability, and ability to take action.
  • Customer service experience.
  • Excellent analytical, communication, and writing skills.
  • Ability to work a flexible schedule.
  • Will require occasional weekend work and travel.
  • Will require on-campus travel for hosting events. 
  • Office hours and work times are based on student needs, including availability for students worldwide.

Key Duties and Responsibilities:

  • Working with admissions staff, advisors, customer service representatives, and other Designated School Officials to keep student records up-to-date and accurately entered into SEVIS.
  • Submit correction requests and data fixes for students and dependents to the SEVIS Help Desk and follow up when necessary.
  • View and print reports within SEVIS.
  • Update/edit records for students and dependents (Form I-20), including financial, program, and personal information; transferring and registering student records within SEVIS; adding and editing employment authorization, including requesting OPT and STEM.
  • Review, approve, and process I-20, CPT, STEM and OPT applications.
  • Draft, save, submit, and print records for students and dependents (Form I-20).
  • Communicate effectively with students in a timely manner.
  • Provides thorough knowledge of the University, academic departments, programs, curricula, methods of program delivery, and expectations.
  • Collaboration with academic departments and administration on a regular basis and ability to build/maintain positive relationships.
  • Provide prompt and efficient customer service through the Department of International Graduate Services and for the University.
  • Learn and execute new information and data processes that are required to meet the needs of the Department of International Graduate Services.
  • Represent the University at events.
  • Assist with on-campus events for international students.
  • Performs other duties as assigned

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a

“life-more-abundant.”

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