Hybrid Recruitment Coordinator -- Preboarding bei Cleveland Clinic

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Recruitment Coordinator -- Preboarding

Location

Akron

Facility

Akron General Medical Center

Department

Talent Acquisition-Caregiver Office

Job Code

U17011

Shift

Days

Schedule

7:30am-4:30pm

Job Summary

Job Details

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.

  

As a Recruitment Coordinator, you will be responsible for facilitating and coordinating human resource appointments for new caregivers while ensuring the highest standards of customer service are consistently upheld. This role involves accurate and timely communication with candidates and newly hired caregivers, as well as the management and resolution of OneHR cases. You will support applicant tracking system (ATS) activities, ensuring data accuracy and system integrity, and perform quality control checks to confirm compliance with onboarding requirements. In addition, you will monitor and report on new caregiver progress, with a focus on ensuring readiness for HR appointments and a smooth transition into the organization. 

A caregiver in this position works five days per week on-site at Akron General from 7:30 a.m. – 4:30 p.m.

A caregiver who excels in this role will:  

• Facilitate and coordinate new caregiver human resource appointments.  

• Ensure exceptional customer service expectations are delivered using Start with H.E.A.R.T.   

• Manage all candidate and new caregiver communications to ensure accuracy and timeliness.  

• Review and appropriately address AskHR cases and referral programs.  

• Track and report timely on new caregiver status as it relates to HR appointment readiness and attendance, missing documents and clearance.  

• Ensure new caregiver onboarding is complete by their start date.  

• Provide support with miscellaneous projects and auditing requests as needed.  

• Oversee the onboarding, training and coaching of fellow caregivers.  

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED. 

• Minimum one year of customer service experience 

• Proficient computer skills and experience with computers and in Microsoft office suite. 

Preferred qualifications for the ideal future caregiver include:  

• Previous human resources or customer service experience. 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

• Ability to perform work in a stationary position for extended periods. 
• Ability to travel throughout the hospital system. For some roles, ability to travel to other locations.
• Ability to operate a computer, audio visual and other office equipment.           
• Ability to communicate and exchange accurate information, including the ability to deliver any applicable training in person and virtually.
• In some locations, ability to move up to 25 lbs. 

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities