Hybrid IAM Access Control Specialist bei Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Please enter the external job description here (remove this line)

Job description

• The Access Control Specialist will be responsible for executing user access provisioning and de-provisioning activities.  
• The candidate will work on numerous platforms, including Windows, Mainframe, Lotus Notes & Outlook, however, they will primarily focus on Active Directory.
• Responsibilities will also include the promotion and enforcement of logical access controls and security standards in accordance with Sun Life’s ‘Logical Access Security Directive’.
• They will provide first level support to clients for access related issues as well as an escalation point for the Service Desk.
• Other duties include providing security guidance on user access and helping to identify opportunities for improvement to current processes.
• Manage access across a multi-domain Active Directory environment to provide and revoke access as requested
• Providing first level support on access related queries (via MS Teams & Departmental Mailboxes)
• Acting as an escalation point for the Service Desk 
• Develop and maintain IAM processes, procedures and documentation
• Ensuring compliance with established SLAs
• Providing SLA compliance reports and metrics
• Enforcing standards from the ‘Logical Access Security Directive’ as it applies to user and logical access
• Troubleshooting and resolving access related issues
• Collaborating with other IAM teams on new initiatives, projects & escalations
• Researching Industry best practises and identifying areas for improvement
• Participate in meetings as required
• Provide support Monday to Friday until 5pm ET

Job Category:

Posting End Date: