Hybrid Key Account Support bei Ingram Micro
Ingram Micro · Auckland, New Zealand, Vereinigte Staaten Von Amerika · Hybrid
- Optionales Büro in Auckland, New Zealand
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Job Description
About Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts.
Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalised recommendations, instant pricing order tracking, and billing automation. We also provide a broad range of technology services,
including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com
About the role:
The primary focus of this role is to deliver an exceptional level of service to Ingram Micro customers. Key responsibilities include telesales, actively seeking and closing sales, relationship management, order processing, and resolving customer issues effectively. If you are passionate about technology, customer success, and professional growth, then read on.
About You:
An exceptional communicator – both verbally and in written form
Customer-centric, able to cross-sell and up-sell
Detail-orientated and accurate
Ability to multitask and problem-solve
Keen to continuously learn about new products & services
Personable with an excellent ability to build relationships
Experience in SAP and within the IT Industry is desired but not essential
What’s on Offer:
Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.
At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:
Genuine Career Progression Opportunities
Hybrid Working Environment
Training & Development
Competitive Remuneration Package
Staff Purchase Policy and a generous Benefits Scheme
