Homeoffice Senior Manager, Sales Operations bei MacroHealth
MacroHealth · Vereinigte Staaten Von Amerika · Remote
- Senior
Position Summary:
MacroHealth is seeking a highly analytical, strategic, and results-driven Senior Manager, Sales Operations to optimize our sales processes, drive efficiency, and support scalable revenue growth. This hands-on role will oversee sales data analytics, forecasting, CRM management, and cross-functional collaboration to enhance overall sales performance. The ideal candidate is not only an expert in sales operations but also a clear communicator who can distill complexity into clarity for diverse audiences.
We are looking for a proactive leader with a proven record of aligning sales operations with broader business strategy. This person must also bring a forward-thinking mindset and the ability to eventually manage Customer Acquisition Cost (CAC), Customer Lifetime Value (LTV), revenue forecasting, and a growing team within Revenue Operations.
Key Relationships: Sales Leadership, Sales Team, Marketing, Finance, Legal, IT, Customer Success
Key Accountabilities:
- Strategic Alignment: Ensure sales operations initiatives are aligned with company-wide goals and growth strategies. Translate strategic priorities into operational execution.
- Sales Process Optimization: Design, implement, and refine sales processes and workflows to improve efficiency, effectiveness, and scalability.
- Data Management & Analytics: Own sales data accuracy, generate actionable insights, and provide leadership with key performance metrics.
- Forecasting & Pipeline Management: Develop and maintain accurate sales forecasts. Collaborate with sales leadership to track pipeline health and improve forecast accuracy over time.
- CRM Administration: Manage Salesforce (or equivalent CRM), ensuring optimal usage, system hygiene, and continuous improvement.
- Sales Enablement: Equip sales teams with training, tools, and best practices to improve productivity and performance.
- Cross-Functional Collaboration: Work with Finance on quota and compensation planning, align with Marketing on lead management, and partner with IT on system integrations.
- Performance Reporting: Create and distribute executive-level dashboards and reports to track sales KPIs, trends, and performance insights.
- Process Automation & Tools: Identify and implement automation and tech stack improvements to streamline operations.
- Compliance & Governance: Enforce sales policies, approval workflows, and deal desk procedures.
- Revenue Operations Leadership: Develop frameworks to manage CAC, LTV, and revenue forecasting, with a long-term goal of overseeing broader revenue operations.
Knowledge, Skills and Abilities:
- Strong strategic thinking with a demonstrated ability to align sales operations to business objectives.
- Ability to distill complex data and operational details into clear, compelling narratives for leadership and stakeholders.
- Proven experience in sales operations leadership, process design, and performance optimization.
- Expertise in Salesforce and sales tech stacks; ability to lead CRM-related projects and enhancements.
- Highly analytical with experience in data modeling, forecasting, and revenue performance tracking.
- Proactive problem-solver who takes initiative to identify and act on opportunities.
- Strong communication, team management, and interpersonal skills.
- Experience building and leading high-performing sales ops or revenue ops teams.
- Familiarity with financial and performance metrics such as CAC, LTV, and ARR.
Education and Experience:
- Bachelor’s degree in Business, Finance, Operations, or a related field.
- 8+ years in sales operations, revenue operations, or sales analytics roles.
- Demonstrated experience aligning sales operations with company strategy.
- Hands-on experience with Salesforce CRM, pipeline management, and sales forecasting.
- SaaS or healthcare industry experience preferred.
- Advanced Excel or proficiency in SQL or BI tools (e.g., Tableau, Looker) is a plus.
Location: Remote anywhere within the US (Must be located in the US)
Salary: $125,000 - $145,000 annual base salary plus bonus, equity, 401k match, Unlimited PTO and medical/dental/vision insurance
Core Values:
One Team:
Act as one team with fellow MacroMates and customers
Value humility, low ego, and collaboration
Maintain an All for One, One for All attitude
Deliver on Promises:
Do the right thing
Do what you say you will do
Work with a sense of urgency and transparency
Macro Thinking:
Challenge yourself and others to think boldly, bigger, and into the future
Lead with a Growth Mindset
Act as a thought leader for the healthcare industry
MacroHealth is an equal opportunity employer.
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