Homeoffice Vice President, Product Operations (MarTech) bei Inmar

Vice President of Product Operations, Martech – Inmar’s Martech Division is a high growth and profitable business spanning Incentives, Loyalty, Media, and Data solutions for retailers and brands. This Division is core to the company’s next wave of growth, powering a portfolio that manages billions in annual transactions between retailers and product manufacturers. The company is seeking a seasoned leader in product operations to drive success and consistency of execution across the end-to-end product process (planning, execution, and commercialization) across a diverse product portfolio. Working across the Martech team and in collaboration with corporate support teams, this role is focused on ensuring the company delivers on the roadmap and commitments made, both in creating new products and data services as well as enhancing and maintaining existing and more mature products. In other words, help implement a portfolio management structure across multiple industries, products, and product life-stages. This strategic position is responsible for developing the product operational structure and process, establishing and managing product line KPIs, and executing the product lifecycle with a team of highly talented engineers. In addition, the Vice President of Product Operations will coordinate with a cross-functional team to direct market research, product definition, go-to-market, partnerships, and sales support in alignment with the product and business objectives.

Strong candidates are market-driven and customer-focused leaders, highly skilled at understanding the end-to-end product process, with experience in implementing successful product growth strategies. The ideal candidate should have a strong track record of successfully launching data-driven products and managing large established product lines. This is an innovative and data-driven role, working in a fast-paced startup environment within Inmar. This position is eligible to work remotely with a need to travel to HQ/customer sites on an as-needed basis.

Major Responsibilities/Essential Functions:

• Implement and lead a product operations structure across the product and engineering organizations, focused on excellence in roadmap execution and delivery.
• Establish standard product processes and best practices
• Implement common roadmap planning, management, and communication tools across the team and which can be shared across Martech and Inmar more broadly.
• Partner with the head of product to establish and lead an efficient, customer-centric, and data-driven product planning process
• Move the team from a heavy reliance on an annual planning process to a more iterative quarterly planning cycle.
• Implement and lead an ongoing product council / product prioritization process with Martech leadership based on a balanced scorecard of business objectives, strategic drivers, product needs, and engineering capacity.
• Partner with Finance to define product FP&A reporting to support product managers with key business data to better run their product lines of business.
• Define product progress communication tools, cadence, and metrics for three distinct audiences - C-suite, Martech leadership, and the day-to-day cadence between product and engineering.
• Establish and track leading indicators and KPIs for measuring performance, providing early visibility into at-risk areas to better proactively address.
• Ensure commercial operational readiness on all go-to-markets, driving cross-functional collaboration and alignment with corporate support teams, product, sales, customer success, and marketing.
• Define product success KPIs for each go-to-market, and track performance post-launch to ensure the roadmap is delivering on promised objectives.
• Help create a retrospective environment to constantly test and learn, and implement next steps from those learnings.
• Partner with engineering to implement processes and reporting that provide visibility into roadmap execution, helping to identify opportunities for greater efficiency and continuous improvement.

Individual Competencies:

• Domain expertise in product management and operations for both incubating new product lines and managing/growing mature product lines.
• Strong record of successfully developing and growing new products to drive revenue
• Passionate about thinking big and creatively to differentiate in the market
• Goes beyond initial information and challenges assumptions, working to uncover the true use case, issue, or customer problem that needs to be solved
• Excellent analytical and problem-solving skills when determining how to best solve operational challenges, or when making business and product decisions
• Operate with a data-driven mindset that supports A/B testing and prototype development to rapidly test assumptions
• Ability to prioritize and manage trade-offs while maintaining alignment on business objectives.
• Comfortable working in a start-up environment within a larger enterprise
• Strong understanding of how to bring a product to market, including product, pricing, packaging, positioning, competitive assessment, channel development, etc.
• Strong communicator with both written and verbal skills for evangelizing product strategy and communicating product roadmaps both internally and externally
• A desire to learn from others and encourage contributions from both direct and indirect teams
• Build collaborative relationships, creating a culture of respect, trust, and teamwork.
• Results-oriented mindset focused on setting clear, aggressive, yet achievable goals and delivering on those goals via a culture of accountability.

Minimum Requirements:

• 5-7 years experience in B2B product management for data platforms or highly data-driven products, preferably serving the martech industry
• Bachelor's degree (B.A.) from 4-year college or university; MBA preferred
• Experience in creating intelligent services from underlying raw data
• Knowledge of AI and ML solutions
• Experience building SaaS solutions preferred
• Ability to work diligently and ethically toward the achievement of goals
• Proven track record for delivering consistent results and measurable improvements in the product process
• Strong written and verbal communication skills and outstanding attention to detai
• Self-motivated and high energy
• Experience in leading cross-functional teams with demonstrated ability to lead/inspire other
• Self-starter that focuses on execution and delivery
• Proficient in key business tools, such as PowerPoint, Excel, Google suite, etc.
• Ability to travel approximately 25% of the time

Additional Responsibilities:

• Performs other duties as assigned
• Complies with all policies and standards

Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

• Use Hands to Handle Objects - Regularly
• Reach with Hands or Arms - Regularly
• Talk or Hear and Read Instructions - Regularly
• Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
• View Items at a Close Range - Regularly

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.

• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

#REMOTE

We are an Equal Opportunity Employer, including disability/vets.

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

Eligible associates have access to:

• Medical, Dental, and Vision insurance

• Basic and Supplemental Life Insurance options

• 401(k) retirement plans with company match

• Health Spending Accounts (HSA/FSA)

We also offer:

• Flexible time off and 11 paid holidays

• Family-building benefits, including Maternity, Adoption, and Parental Leave

• Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning

• Wellness and Mental Health counseling services

• Concierge and work/life support resources

• Adoption Assistance Reimbursement

• Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

We are an Equal Opportunity Employer, including disability/vets.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.

Jetzt bewerben