Hybrid Sr Manager, Process Integrity & Controls bei Pretium Enterprise Services

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT.  Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences.  A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

Key Responsibilities:

• Enterprise Governance Leadership: Own and lead operational governance for servicing systems, with a strong emphasis on access control frameworks, critical data field accuracy, and system integrity

• Fee Governance & Controls: Direct oversight of servicing-related fee structures; ensure compliance, accuracy, transparency, and alignment with investor and regulatory requirements.

• Change Management Oversight: Govern change control practices related to servicing platforms, including review of test plans, implementation protocols, and change traceability.

• Operational Monitoring & Reporting: Develop dashboards and metrics to monitor key operational risk indicators. Prepare concise, data-driven reports to inform senior leadership and stakeholders.

• Cross-Functional Liaison: Serve as a trusted advisor and main point of contact for fee governance and operational access topics, facilitating alignment between Technology, Compliance, Finance, Investor Reporting, and Servicing teams.

• Risk Assessment & Mitigation: Partner with IT, Compliance, and Operations to identify potential operational or access-related risks, implement remediation strategies, and drive continuous improvement.

• Audit & Regulatory Readiness: Support internal and external audit activities by ensuring documentation, processes, and access controls meet or exceed compliance requirements.

• Policy & Procedure Development: Lead the creation and continual enhancement of governance-related procedures, ensuring documentation reflects best practices, regulatory updates, and business changes.

Qualifications:

• Bachelor's degree in finance, accounting, business administration, or a related field or relevant experience

• Proven leadership in developing and implementing governance frameworks and risk mitigation strategies.

• Proven experience in fee management, preferably within the mortgage servicing industry, preferred.

• Experience with servicing systems, access controls, and change management protocols.

• Understanding of servicing-related fees and regulatory requirements.

• Ability to interpret complex data and translate it into actionable insights.

• Strong communication skills and a strategic mindset grounded in practical execution.

• Strong stakeholder management and cross-functional collaboration skills.

• Excellent analytical and reporting skills.

• Excellent written and verbal communication for policy development and training.

• Detail-oriented with strong organizational skills.

Why Selene?

Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

• Paid Time Off (PTO)

• Medical, Dental &Vision

• Employee Assistance Program

• Flexible Spending Account

• Health Savings Account

• Paid Holidays

• Company paid Life Insurance

• Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.

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