Hybrid Professional, Client Success bei Cotality

Make an impact with the power of your ideas

Cotality is no ordinary company. We’re the only holistic data, insights and workflow solutions provider for the property ecosystem—serving industries ranging from real estate to public policy to retail—and counting. Together, we're making the complex more seamless, more unified and more resilient to whatever the future may hold.

Cotality is committed to investing in the most talented employees providing them with career advancement opportunities, and supportive, visible, and trusted leadership. We foster a collaborative culture with work-life balance. At Cotality, you will be a part of an inclusive enterprise team that does impactful and meaningful work, shaping the future of the property industry and beyond.

Job Description:

What You'll Be Doing:

• Manage the process of customer on-boarding (post sales) into management of account
• Maintain revenues from assigned clients and further penetrate the client account by offering additional solutions and products
• Ensure that all compliance issues are identified and communicated to client
• Handle cancellations, credits and refund requests
• Drive overall customer usage through recommendation of training sessions and additional solutions.
• Book of Business contains Tier 4 and Tier 5 Inside Sales clients
• Work on special projects focused on data cleanup in the CRM system

What’s in it For You:

• Large (~$2B+ revenue) formerly public information services and data business
• Durable cash flow and profitability regardless of changes in macroeconomic conditions
• Company certified as a global "A Great Place to Work."
• Hybrid working model- 1 day in the office a week for “moments that matter” and the rest of the time can be remote.
• Competitive compensation and benefits!
• Career path for continued professional growth.
• Working with leaders that care about your professional growth!
• Access to our world class self-development portal, centered around you as the employee.  We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.

Job Qualifications:

• Minimum of 2 years of account management, customer service operations or related experience or equivalent combination of education and experience.  
• Excellent written and verbal communication skills
• Knowledge of front-end systems
• Must be very detail oriented
• Strong problem-solving skills
• Knowledge or experience in the industry a preferred

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. ​

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Please apply on our website for consideration.​

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