Remote Technology & Mechanical Lead - Heavy Vehicles

Are you passionate about trucks and looking for an exciting role where you can make a real impact? Under the global umbrella of one of the biggest names in the automotive industry, our client delivers world-class trucks and services to customers across the globe.With a strong pioneering spirit, they've continuously pushed boundaries in efficient drive systems, autonomous driving, and safety innovations. Supported by a team of 70 highly dedicated professionals at their headquarters, they offer first-class solutions for the truck segment.TasksIn this dynamic role, you will provide both online and on-site technical assessment to aftersales partners and retail locations. You’ll act as a vital link to the product support & development team, helping to ensure seamless customer service and product quality.Here’s what you’ll do:

• Assist with the introduction of new technologies at retail locations and for customers
• Monitor products in the field, providing detailed reports and analysis on technical anomalies
• Offer technical support via phone, email, ticket system, and on-site visits to retail locations
• Assist in resolving complaints, diagnosing damage, and finding technical solutions
• Create technical documentation to support diagnostic and repair processes
• Stay on top of the latest industry trends and developments, and align these innovations with customer needs

RequirementsTo excel in this role, you’ll need a combination of technical know-how and a passion for trucks:

• Proven experience as an automotive diagnostician, workshop manager, or similar leadership roles in the commercial vehicle industry
• Basic technical training in the commercial vehicle sector
• Further qualifications as an MB System Technician, Automotive Diagnostician NF, or similar
• Basic commercial knowledge or additional commercial training
• Driving license (Category C or CE)
• Extensive knowledge of the commercial vehicle sector and an interest in cutting-edge technologies
• Fluency in French & German; English is a plus!
• Proficiency in Microsoft Office and solid IT skills
• Residency in Switzerland or willing to relocate.

BenefitsOur client values their team and offers a range of benefits that make this opportunity stand out:

• A varied role with broad responsibilities that lets you make an impact
• Open, straightforward corporate culture with short decision-making paths
• Modern office space with flexible work-from-home options (around 60%).
• Excellent social benefits, including an attractive pension plan and perks like a company car, smartphone with a flat rate, discounted gym membership, coand free parking, etc.

Ready to build the future of the automotive industry?If you're a problem solver with a passion for the commercial vehicle sector, we want to hear from you!Join a forward-thinking team that values innovation and customer satisfaction. Apply now and start driving your career in the right direction! 🛠️🚚